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AmericanMuscle has a rating of 4.4 stars from 6,725 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience, and fast delivery. AmericanMuscle ranks 7th among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 22 days
28,691 reviews
First of all ordering any kind of decals now days make me nervous but American Muscle packing is top notch! These Hash Marks are well made! Instructions for putting on were pretty straight forward to make process easy even if you've never done it. Love how it came out!
I do not recommend buying the third brake light from American muscle for the new edge cars. The fitment is sub par and trying to get a return label is like speaking to a wall. My emails don't get a reply and now I'm stuck with a break light sitting in a box in my trunk. I ordered a different replacement tail light from national parts depot, which has high reviews. I will probably never buy anything from America muscle again. This isn't the first time I've had to deal with returns from this company.
The site is great, i like how it can tell whether a part will fit or not. Lots of customer pictures to see how the part looks, and shipping is reliable and fast
Made my shopping experience the easiest
I enjoyed myself looking at all of your products and wishing I had more money with which to buy. Well, a little here, a little there and all will come in good time.
My white Mustang hat is looking a bit worse for ware. Then you guys always have something new and I fall for it every time. Keep up the good work!
Ordered wheel kit told me ups delivered ups did not have my package and they tell me to wait its been a week and a half and nothing is here horrible customer service
Site navigation is easy and friendly. Just a few clicks and you get a specific list of parts for your vehicle. Very simple and easy to navigate. From beginning to final ordering it as a breeze!
Good quality service. The delivery was efficient. And the installation was very easy to do. I was very impressed.
Yall have ever thing I need for my car and good prices would definitely recommend to anyone wanting to mod there car!
So far three out of the four wheels that I ordered came damaged and scratched which I'm very disappointed about. Also the TPM sensors came damaged as well
I placed my order and it was supposed to be shipped in 3 days. It wasn't shipped in 3 days, it was at my door in 2 days! I will be ordering from them again and again.
I’m a previous customer that had a good experience with American muscle
I only had one small issue to do with delivery date but it was cleared up and the part for my car was correct. Customer service was nice, and I will use AM in the future aga8n
Had the decal put on by a pro, He informed me that the feared the decal did not have enough adhesive. He was correct, less than 1 day later 1 stripe has started peeling off.
Because I thought their product were top quality.
I was very pleased with the speed and the quality of the packaging. I received my package in perfect condition! I will definitely be ordering from you guys again.
I've ordered from you before and have been pleased with the quality of service, as well as the quality of the parts.
Haven't installed everything yet but the parts look perfect and the service was very fast and easy. I will be buying from you again in the future. Thank you.
The best price that I ran across and for the first transaction I ordered was perfect and easy.
AM delivered my order as promised. Great product and customer service throughout the entire process. Would highly recommend using AM and I will be using them in the future.
They came very highly recommended in online forums and seemed to have the product line and knowledge to help me accomplish my goals for my Mustang.
My previous OEM light broke. Went and ordered this replacement. Was delivered in less than a week. Light was easy to install, and is brighter than the OEM! Definitely recommend as a replacement part.
AmericanMuscle is my go-to shop for anything and everything I want for my Challenger. I've found great deals on intakes, lights, and wheels. Their shipping is excellent and always arrives sooner than expected.
Every good delivery was on the due date When I ordered my part very successful with the part that I got I was soon fine now if I needed the upgrade to be done I would do more upgrade or upgrade thank you for everything everything American muscle
They have my part for cars I have most of the time so keep up with the good job
Older the wrong part customer service was on top of it and help me fix it and still had it in two days
I ordered most of the stuff at AM. Great customer service. Excellent customer service and return policy. I cant complain. Definitely will keep buying here..
Because you are the best in the business
Its the best site to buy…
I ordered four wheels for my car and three were sent to me. After reaching out to customer service, they confirmed one wheel was missed (how does that happen?) and sent another. When the fourth wheel showed up a few days later, it was in a plain-label box with just paper inside. Surprisingly, the wheel showed no signs of damage from transit, but one edge of the rim had clearly been dropped on concrete and the dent/scratch was covered in permanent marker -- it looked as if I was sold someone else's return -- completely unacceptable. When I informed customer service I received a damaged wheel, they offered me $45 off to keep it, essentially suggesting the heavily damaged wheel was worth $150? Not to me it wasn't. I elected to send the wheel back. Several days later they sent a replacement which was fine. In the process of all of this, I made two trips to FedEx (40min round trip), missed my tire mounting appointment, and had to bail on a car meet. Needless to say it was not a great experience.
I chose them based on the positive reviews I read online and based on the recommendations of fellow forum members. Overall, I'm happy with the quality of the wheels and I was satisfied with their customer service. Just don't count on them getting it right the first (or second) time.
Was giving great help but a little upset was given store credit instead of a refund and charged a shipping fee for a package that was lost in transit and arrived 4 days after it was supposed to.
Great OEM replacement. Got the caliper Barack on the car and riding great. Had a seized pin in other bracket and just was impossible to get out. Back on the road now.
They always have all the parts I need for my 06 Mustang GT!
I buy stuff, they send it. So that's awesome. I've ordered 2 times from American Muscle so far. I've had no problems and good shipping times. I would order from them again.
You sent that magazine after I had previously ordered and I found something I liked in it lol
Having to pay shipping fees Again because you didn't have a driver side mirror to fill the last order but it is what it is the quality of your stuff is good
All a sudden my order got discontinued and they will not ship a replacement part. They expected me to pay more. Not good considering I'm a first and LAST time buyer. Never will I recommend
Products used:
Not these guys products
It was super easy to find my tuner on line, and once I bought and used it, my car has run amazingly and there is a notable difference.(for reference, I used the 87 octane tune)
I drive a Dodge Challenger, and you can't get more "AmericanMuscle" than that.
Gain trust and grow your business with customer reviews.
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.
I am very sorry to hear about your experience.
I see you have reached out to our customer service.
If you have any questions- Please let me know.
Amy
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