• AmericanMuscle

2024 CUSTOMER CHOICE AWARD

AmericanMuscle

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Overview

AmericanMuscle has a rating of 4.4 stars from 6,725 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience, and fast delivery. AmericanMuscle ranks 7th among Auto Parts sites.

  • Quality
    246

Proactively asks for customer feedback

This company responds to reviews on average within 22 days

Positive reviews (last 12 months): 84.8%
Positive
2,343
Neutral
94
Negative
326

Instant Feedback

28,691 reviews

106
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How would you rate AmericanMuscle?
Top Positive Review

“Hash Marks for challenger”

Juan L.
9/21/24

First of all ordering any kind of decals now days make me nervous but American Muscle packing is top notch! These Hash Marks are well made! Instructions for putting on were pretty straight forward to make process easy even if you've never done it. Love how it came out!

Top Critical Review

“3rd brake light doesn't seal to my trunk lid.”

Chris E.
9/11/24

I do not recommend buying the third brake light from American muscle for the new edge cars. The fitment is sub par and trying to get a return label is like speaking to a wall. My emails don't get a reply and now I'm stuck with a break light sitting in a box in my trunk. I ordered a different replacement tail light from national parts depot, which has high reviews. I will probably never buy anything from America muscle again. This isn't the first time I've had to deal with returns from this company.

Reviews (6,725)

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Reviews that mention popular keywords

american muscle (1962) customer service (1110) shopping experience (375) quality parts (212) air intake (92) sales rep (37)
Thumbnail of user michaelc8431
1 review
0 helpful votes
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May 7th, 2023
Verified purchase

Pretty nice, looks great, better throttle response but some problems, vent tube is to tall, hood won't shut, had to replace rude, and the ball for throttle linkage is too big, had to modify linkage

Reason I chose this business:

Fast service

Thumbnail of user bobc987
1 review
0 helpful votes
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June 13th, 2022
Verified purchase

My antenna mast had several cracks in it, so I grabbed the shorty antenna. Ordering was simple and fast and shipping was quick as usual. Installation was trivial and my car is back to perfect!

Reason I chose this business:

AM has been helping me keep my Mustangs looking great for the past 10 years.

Thumbnail of user jerryc829
2 reviews
0 helpful votes
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October 20th, 2023
Verified purchase
• Updated review

Fast shipping and good price. I install a new Throttle body 76mm and wow wait a difference. I thank you American Muscle. Thanks again Jerry from Nevada.

Reason I chose this business:

Always got parts for my Camaro.

Fast and easy to use
March 2nd, 2023
Verified site experience
• Previous review

Fast and easy to use. Thanks Jerry from Nevada 3/2/2023.

Reason I chose this business:

You have the Parts for my Camaro and good prices.

Thumbnail of user robertj3011
1 review
0 helpful votes
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August 20th, 2023
Verified purchase

Easy to find first time I have ever had to replace any of the convertible parts. Going to need a new top soon debating if I want to try to install it myself or have it done

Reason I chose this business:

Scribed to email a while ago first time I purchase from you thought I give you a try

Thumbnail of user joses1331
1 review
0 helpful votes
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September 1st, 2023
Verified purchase

Smooth and easy. I mean not much else to say. I was looking for a certain part and AM has a great selection of mustang parts and super easy to find what you need

Reason I chose this business:

Not easy to find nice performance wires for the 2v with dual coil packs but AM had exactly what I needed and at a great price. So no brainer to buy here and not elsewhere. Especially since I saved over $100 buying here than from msd for wires that wouldn't work. Thanks AM!

Thumbnail of user johnd8812
1 review
0 helpful votes
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December 19th, 2023
Verified purchase

You guys were great
Appreciate you shipping such an insignificant
Less than 1 pound item
The ups guys misplaced it
Its so small better go check my porch the wind could blow it away

Reason I chose this business:

I tried everywhere no one had this dumb little part but u did

Thumbnail of user mathewc102
2 reviews
0 helpful votes
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August 14th, 2022
Verified purchase

Delivered the product on time packing was good though one side was ripped and unfortunately did not receive the free item as mentioned at the time of checkout.

Thumbnail of user michaela3204
1 review
0 helpful votes
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August 7th, 2021

Bought 4 rims and spare rim with tire
Received 3 matching rims and 1 spare tire
The 4th rims was completely different than what I ordered
They charged me $325 for each rims and shipped me $100 rim for the 4th rim
Customer service won't help
Save your business to another company

Products used:
Car rims

Service
Value
Shipping
Returns
Quality
Thumbnail of user pedros262
1 review
0 helpful votes
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March 30th, 2023
Verified purchase

Very fast and convenient shipping. Missing the adhesive promoter that was supposed to be supplied but other than that, really helpful video. Made the installation fast and easy

Reason I chose this business:

American Muscle is a staple for mustang parts so they are my go to for ideas and parts

Thumbnail of user ashleyr1086
1 review
0 helpful votes
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September 14th, 2022
Verified purchase

My order was received in 3 different packages on different days. They got here quicker than I was anticipating which was a nice surprise and nothing was broken!

Reason I chose this business:

I ordered parts for my spouse and they like the quality of parts from this site.

Thumbnail of user carlosc875
1 review
0 helpful votes
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August 30th, 2022
Verified purchase

Price range for parts is great, customer service is great though I would recommend adding more pictures of the item including pics of the plugs and instructions etc.

Reason I chose this business:

For the reputation

Thumbnail of user josephd2277
1 review
0 helpful votes
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May 17th, 2023
Verified purchase

I paid for them with PayPal and I was double charged reverse one order american muscle canceled my second order and froze my account now i can't purchase my tail lights American muscle say I need to reverse this payment charge off PayPal said no charge off was done just refunded the money American muscle needs to fix this issue. Blame it on PayPal and its American muscle who cancel the second one

Service
Value
Shipping
Returns
Quality
Thumbnail of user billyd353
1 review
0 helpful votes
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July 21st, 2023
Verified purchase

Recently purchase the door kit and hatchback weatherstrip kit American Muscle always delivers quality products with great customer service no complaint delivered with performance as always thank you

Reason I chose this business:

Long time customer always good products with the best prices

Thumbnail of user seant394
2 reviews
0 helpful votes
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September 9th, 2022
Verified purchase

The Wheel & Tire kits make is so easy to get what you need. Once you find the wheels you want, the suggested tires and options are great and take the guess work out of tire shopping.

Reason I chose this business:

It's been a site I've used in the past.

Thumbnail of user stephanies3369
1 review
0 helpful votes
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October 18th, 2023
Verified purchase

The experience was excellent. Items were delivered earlier than expected to Canada. Prices were less than I could find elsewhere for the same items. Overall great experience.

Reason I chose this business:

Because I have a challenger hellcat redeye and finding parts for it are not always easy.

Thumbnail of user treytonb2
1 review
0 helpful votes
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September 14th, 2022
Verified purchase

Tune works great, car feels faster and responds better. Car also runs and drives a lot better than basic sct tunes. Will most definitely be coming back to brenspeed in the future

Reason I chose this business:

I've been using it for years and always have had an easy time finding what I need or want.

Thumbnail of user kathleens2351
1 review
0 helpful votes
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June 6th, 2023
Verified purchase

Delivery was fast. I am returning two items. I was surprised when I looked at the catalog that came the same day and all of the prices were much less than what I paid

Reason I chose this business:

Best place for Mustang items

Thumbnail of user hectorg293
1 review
0 helpful votes
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June 28th, 2023
Verified purchase

Order an exhaust for my corvette got told shipping in a week after 2 weeks got told a month telling me that are high demand im not buying a honda exhaust

Reason I chose this business:

To bad decision

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

I am sorry to hear about your experience.
I have reviewed your order and it shows your item was delivered.
If you have any questions please let me know.

Amy
Ext 1257

Thumbnail of user jennaferk2
1 review
0 helpful votes
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March 19th, 2023
Verified purchase

I have made a couple of purchases and have received them in a very timely manner. The products were as described in the listing. Complete exhaust system, and coil packs, thus far. Very pleased.

Reason I chose this business:

By far the best price. I have two chargers and a ram pick up, where else would I shop.

Thumbnail of user samj961
1 review
0 helpful votes
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December 30th, 2023
Verified purchase

I ordered two items, both of which are great in quality. However, I have to return one because there is no video tutorial or instruction manual.

Reason I chose this business:

I chose AM because of the wide range of items.

Thumbnail of user connorw89
1 review
0 helpful votes
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April 16th, 2022
Verified purchase

Everything from finding parts, knowing which parts are for my car and the checkout was easy. Also videos showing the products, their features and installation, and customer photos are very helpful.

Thumbnail of user brandons902
1 review
0 helpful votes
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December 30th, 2022
Verified purchase
• Updated review

You guys kick $#*!! I have ordered almost 90% of my mustang parts from you! And i have had 0 issues the entire time! Hats off to the entire crew overall!

Very user-friendly!
May 27th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Availability and Easy shopping

Thumbnail of user justinb1191
1 review
0 helpful votes
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July 10th, 2022
Verified purchase

Great product to get. Everything came intact. Great packaging. Replaced my old lugs on my 2010 mustang and was impressed on quality or replacement. Highly recommend and super easy to install

Reason I chose this business:

Dependable products

Thumbnail of user timothyt667
1 review
0 helpful votes
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November 14th, 2022
Verified purchase

Customer service was amazing, I asked about fitment of two parts and he was able to clarify if they was compatible, once I received the parts it was a perfect fir

Thumbnail of user angelr385
1 review
0 helpful votes
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April 27th, 2022
Verified purchase

I've been ordering from american muscle every since i've gotten my 2003 ford mustang V6 and it's been the best thing due to american muscle providing excellent service and delivery time.

Reason I chose this business:

American muscle has been the best website i’ve used by far due to having amazing email confirmations and amazing delivery time.

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From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 22 days

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