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AmericanMuscle has a rating of 4.4 stars from 6,722 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience, and fast delivery. AmericanMuscle ranks 7th among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 22 days
28,689 reviews
First of all ordering any kind of decals now days make me nervous but American Muscle packing is top notch! These Hash Marks are well made! Instructions for putting on were pretty straight forward to make process easy even if you've never done it. Love how it came out!
I do not recommend buying the third brake light from American muscle for the new edge cars. The fitment is sub par and trying to get a return label is like speaking to a wall. My emails don't get a reply and now I'm stuck with a break light sitting in a box in my trunk. I ordered a different replacement tail light from national parts depot, which has high reviews. I will probably never buy anything from America muscle again. This isn't the first time I've had to deal with returns from this company.
Been waiting almost two weeks for parts that were supposed to be in stock and ship next day contacted American muscle no one knows where it's at I will never use American muscle for my my parts again
Everything was great except the wheels I bought have some spots that have dirt trapped under the paint. It's obvious the wheels were painted under less than ideal circumstances.
The only place I could get a deal on rovos wheels.
I am extremely excited and happy. I can not wait to receive my order. This was my first order with your company, and I was able to find everything I needed at prices that I could afford. Thank you
AM is very easy to work with and we're very helpful when I ordered an incorrect part. They were very helpful and prompt in giving me credit. Much appreciated
Item arrived on time and was well packaged. Came with everything it was suppose to come with, the condition of the catch can was exactly as in the picture.
Im a canadian customer and i really like my shopping experience no hidden fees,fast ahipping and great customer after sale service thabks you very much!
I received the package with a huge dent/rip in it but wrapped in a lot of packing tape. The contents seem unharmed but it had me worried because how how damaged the packaging was.
I'm so sorry to hear about your experience!
I have attempted to contact you and I would be happy to speak with you!
I hope to hear from you soon.
Amy
Ext 257
I'm glad they had the rims i wanted in stock, however its kinda hard to give a review it's kinda hard to review something I have not revived yet.
Im sure they will be good though.
I chose to shop with 1A auto instead because I asked AM if they would ship a much needed part overnight and they wouldn't do anything but standard shipping.
I did not choose AM, I chose 1A auto because they went out of their way to overnight a part on a Friday. Also, their customer support is friendly whereas AM's customer support is curt and unhelpful.
I am very sorry to hear that.
I apologize but not all items have expedited shipment.
If you have any questions-
Please let me know.
Amy
EXT 1257
I decided to order a part for my Vehicle and it was super easy to place my order and also to follow it. Very quick shipping and came to me in one piece so I'm very happy overall
One of my go to shops to buy parts for my mustang
My product was advertised to fit on my specific vehicle but with further research with the sales rep, the time is not compatible with my vehicle and I am returning It.
I'm so sorry to hear about your experience!
I have attempted to contact you by phone and sent you an email so that I can help.
I hope to hear from you soon.
Amy
Ext 257
Good I am happy with American muscle overall! Will be shopping with again! Love watching the videos for more in-depth knowledge on the product I and shopping for.
Price. But also the videos help a great deal. Oh and also the customer photos! So many to look through helps to see the change on my car with color. Very helpful.
The item in the pictures looked overall good and labeled used but when I received them there was a broken piece that was not in the advertised pictures.
It shipped fast, and was shipped carefully. I have been looking for a reliable clutch and this is one that I would suggest this for anyone looking to go up for performance parts.
Because it was a mustang website.
Shopping online was an easy experience with a lot of reviews and good description of parts. Shipping was fast and parts were well packaged and delivered without damage.
Quality products and local company. I live half hour from West Chester PA
I ordered a set of power stop brakes and rotors and got my delivery when expected. There was one day of delay for the second set of rotors but I still got them.
Because everybody that owns a mustang shops off of American muscle
You guys should of put it in a box the package was just send off without being put in a box so it came damaged I don't know if the pics was damaged already or if the shipping company missed hand it
I'm so sorry to hear about your experience!
I have attempted to contact you by phone and sent you an email so that I can help.
I hope to hear from you soon.
Amy
Ext 257
I ordered this based on my experiences with one I purchased for my jeep JL. Weathertech stuff is always good and I have loved my mats as well. This one fits and works as advertised.
Good selection, price
I received everything in a timely matter. The video directions on the website were missing a couple of things and there was a missing clip in the packaging but the equipment I am satisfied with.
I found American Muscle on google.
It was shipped super fast.
I ordered 2 things, one of which came with instructions, the 2nd (relay) did not. (Easy enough to Google it, but should of had a bit of instructions with it, in my opinion)
It's the place that had what I wanted
I was able to find the parts I was looking for quick and easy. Then the checkout wast fast and simple giving me several options to pay for my products.
I'm happy with the way it sounds idling and small to medium throttle, it gives it a very deep tone like a V8, only issue is when I really get on it flooring it it's very loud and raspy, it sounds exactly like a Nissan Z so I will just be driving slowly lol but other than really getting on it I absolutely love it
Great pricing and I like the name as well
Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.
Amy
Ext 257
I want to thank Zack E with helping me my order today. I think he went above and beyond with helping me with my order. I look forward with ordering more from your company
Gain trust and grow your business with customer reviews.
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.
I am so sorry to hear that.
I reviewed your order and sent you an email.
Please be on the look out for that.
If you have any questions, please let me know.
Amy
EXT 1257