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AmericanMuscle has a rating of 4.4 stars from 6,725 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience, and fast delivery. AmericanMuscle ranks 7th among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 22 days
28,691 reviews
First of all ordering any kind of decals now days make me nervous but American Muscle packing is top notch! These Hash Marks are well made! Instructions for putting on were pretty straight forward to make process easy even if you've never done it. Love how it came out!
I do not recommend buying the third brake light from American muscle for the new edge cars. The fitment is sub par and trying to get a return label is like speaking to a wall. My emails don't get a reply and now I'm stuck with a break light sitting in a box in my trunk. I ordered a different replacement tail light from national parts depot, which has high reviews. I will probably never buy anything from America muscle again. This isn't the first time I've had to deal with returns from this company.
The products are high quality and they were shipped quickly
American muscle provides my car parts
Replacing the cat back exhaust portion of my exhaust system. Found what I needed and it was shipped out the next day
My shopping experience here is always the best. When I have questions of anything these guys are quick to help, especially Josh P. This guy goes beyond I feel of what he should be doing, and he does that to ensure that the best and proper item gets selected the 1st time! And as a consumer/customer I just really appreciate that! This company is top notch
Where else would; I go? Lol.
I love my experience with american muscle cause it comes in at the exact date with no damage of any product. They also have the greatest deals if your looking for a new mod for your mustang
Cause I wanted to modify my mustang Gt
Parts seem to be well made and of quality material. Tracking of the package was difficult.
Unique products
Ordered the sequential tail light harness for my "05 Mustang gt convertible. Installation was easy. Tail lights work flawlessly. They give the car an updated look.
Showed as the best option at a good price.
Been 6 weeks since I paid for my purchase, first it was 1 thing not in stock, called and was told something totally different that wasn't in stock
Been doing business with AM for 8 years, until this transaction everything has been good
The delivery was fast and the prices are the best I've found so far
Order came fully packaged from inside out pretty quickly as well. Very satisfied for quality and price!
Because it is the go-to for reliable muscle car parts!
Fit was good, but after market parts don't put provisions for wheel sensors wires and inner fender screw mounts on the parts witch would take it from a good product to great product.
Prices, fast shipping.
Thank you for your feedback and for your purchase of rotors and pads.
Please let me know if you have any questions or if you would like
To discuss your feedback.
Amy
EXT 1257
Nice to have check to fitment shouldn't mess it up
Quality parts
It was really good quality the paint job was really good I highly recommend
Because of price
Everything was great with my order. I bought tires and rims that were mounted, balanced, and filled with nitrogen. The order was shipped fast.
Fit perfectly. Looks fantastic. Shipped quickly.
Mt grandson was thrilled
Grandson’s choice and preference
Wing came as described and was complete with all parts needed. I put it together in 20 minutes
Reputable brand. Known for quality.
Great reputable company and the delivery was super fast service
I’ve been a fan
Parts arrived on time and thank you. Also I'm very thankful for checking and making sure that we got our order
First time ordering parts and I’m very happy with the service
Orders them on the 3rd of may and have yet to given a tracking #. Have called countless times for updates or answers and been told we will call you within 48hours. Now say they were lost in transit so waiting for what to do next. Ask to cancel order and refund my money and they hang up on me. Hands down the worst customer service I've ever experienced. Will NEVER BUY ANYTHING FROM AMERICAN MUSCLE AGAIN!
I’ve ordered from them in the past. Never had an issue. First they absolutely ruined my experience purchasing a supercharger and blamed everything on everyone else. I.e. Shipping company. Manufacturer, there own employees. Now the same exact thing with the headers. Crazy
Thank you for your feedback and for speaking with me about your order for your long tube headers.
I am very sorry to hear about your experience. It is very frustrating when an item is lost in transit and
I am glad that we were able to get your replacement out right away.
If you have any additional questions and want to speak with me again - please feel free to contact back.
Amy
EXT 1257
I actually called and spoke with a representative and that representative went above and beyond, giving me a lot of help.
It actually came up on my search, never dealt with them before. I am very happy with them and will deal with them a lot more.
Easy to use site. Great service. I made a mistake. The staff caught my mistake and helped me correct it.
Exactly what I needed! No damage.
Great delivery time exactly what I needed for my mustang thanks again
Very smooth transaction great website easy to use. Easy to find what you need.
Easy to install. YouTube videos was very helpful with installing them
Because I have a 2011 dodge challenger and the price
Gain trust and grow your business with customer reviews.
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.
James,
Really sorry to hear about that! Thank you for reaching out with your concerns and I would be happy to speak with you about your wheel and tire order. I would like to
Assist you with this and make this right. If you would like to discuss you can contact me directly at EXT 1257.
Thank you for all of your purchases with us and we apologize for your experience.
I hope to hear from you soon.
Amy