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AmericanMuscle has a rating of 4.4 stars from 6,725 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience, and fast delivery. AmericanMuscle ranks 7th among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 22 days
28,693 reviews
First of all ordering any kind of decals now days make me nervous but American Muscle packing is top notch! These Hash Marks are well made! Instructions for putting on were pretty straight forward to make process easy even if you've never done it. Love how it came out!
I do not recommend buying the third brake light from American muscle for the new edge cars. The fitment is sub par and trying to get a return label is like speaking to a wall. My emails don't get a reply and now I'm stuck with a break light sitting in a box in my trunk. I ordered a different replacement tail light from national parts depot, which has high reviews. I will probably never buy anything from America muscle again. This isn't the first time I've had to deal with returns from this company.
Great comms, product and a pleasure to deal with. I'll be back!
Order was processed and shipped on time. Amazing quality and good customer service. Very satisfied
Can see quality right away and alot of seleccion
It would be better if it came with a longer hose that connects to the tube
Very satisfied with the service and product. Will feel confident in ordering again in the future.
Looking for knobs
Looking for knobs
My experience with American muscle co. Has been amazing they always reach out with good promotions and discounts on products and that's we all love.
Made a ordered that qualified for free shipping and two day delivery. After two days looked up order and hadn't been shipped. Call wanted two/ three days to figure out issue. Ask for refund and was told still have to wait the same amount of time. Seems to me company just makes promises to get you on the hook. Then your stuck waiting for your parts. When could have went somewhere else and received what you needed. Beware of this. I will not order anything from American Muscle again.
Products used:
Auto
I apologize for any delay you experienced with your shipping. I know that can be frustrating. I took a look at your order and I have left you a voicemail. We have refunded your two day shipping you purchased with this order. Please let me know if you have any questions or if you would like to discuss your experience.
Amy
EXT 1257
It was grate will definitely order from again it's one of the best I have ordered from
Because I have had good experiences with you all before
Because of the YouTube videos
My tips were entirely to big. They were to wide to clamp on my exhaust, and too long they stuck out stupid long even if they would have fit.
I get all my mustang parts from here.
Hi Wesley,
Really sorry to hear about your exhaust tips and I see you have returned those for a refund.
You have a voicemail from me and a store credit voucher that you can use towards a future purchase.
Please let me know if you have any questions you can reach me at EXT 1257.
Amy
Ordered three pieces for my '99 Mustang and they haven't shown up after a week.Tracking indicated they were never picked up by UPS even though a delivery date did show up on a later search. It obviously wasn't delivered. A 'lost' replacement order was to be issued last week to be sent immediately. As of now haven't seen it either. Going on three weeks. I can't track the replacement order as no tracking info was provided or sent. I've never experienced this before on any previous orders.
Thank you so much for reaching out. I apologize for your experience, I see that you had some lost items. I called and left you a voicemail letting you know that we have sent out the replacement items for you
And they are currently in transit. Please let me know if you have any questions.
Amy
EXT 1257
Ordered three pieces for my Mustang of April 6th/24. Expecting them in 5-6 days however tracking info indicated they weren't picked up by UPS. Also tracking then indicated they would be delivered on Tue, Apr.16 but they didn't show. Called customer line and nice lady agreed something was wrong and she would arrange reshipping of the order. Haven't heard anything yet and have no way of checking status as no update info was supplied. I'm getting frustrated as we are going into the third week and I don't know when the items will arrive.
We've been dealing with an out of stock item from another company for almost one year with little to no help from customer service on updates. I previously signed up to be notified by American Muscle when the item was back in stock. Last week I was notified the item was back in stock, called and got Joe on the phone immediately, placed my order, and my items arrived within days. When calling the previous company, I sat on hold being the 40th caller in line, told that the parts were still not available, but was able to cancel my order. We will definitely call American Muscle first the next time.
Quality is fantastic, it's super helpful having videos for all of the products and installation as well!
Simply the best place to buy parts for your Mustang!
I had an idea of what I wanted but still asked for advice. Not only did I get better options, but I also got a far better price. I can't say that for many online chat discussions. I will be back for more products.
Honestly, you came up in a Google search.
Finding the part on the website was easy and checkout was quick and the part got delivered quickly
Recommended by family got a better deal on the item I wanted too
Was told out of stock, but same item is for sale on the site for $300 more now.
I will not use them again!
Online service was great, I received my order before the delivery date.
Reccommended by a friend.
Just what I was looking for, not to loud just a good rumble. Thanks to American Muscle for great customer service and super fast shipping.
Fast shipping. Ordering process was easy. Variety on the site for my vehicles was plentiful.
A lot of products to choose from. Pics from customers is a great bonus,
Received order all in manufactures boxes all torn up and taped! Should have put those parts in a larger box with protective bubble wrap or shipping paper.
Have purchased parts several times in the past for my 2001 GT. Selection of parts.
Thank you for your feedback and for your purchase of your shocks and struts.
I apologize that they shipped seperate. Items ship out of the warehouse closest to you with the item in stock.
This is for faster shipping. This can mean that items ordered at the same time arrive seperate.
Please let me know if you have any questions.
Amy
EXT 1257
American Muscle was great with identifying specific parts that was for my vehicle. Parts came in great packaging and shipped very quickly. Overall satisfied with American Muscle, they will have my business going forward.
I chose American Muscle being their price was at a good spot and they have a reputable name.
Product was exactly what I ordered. The shipment came on time and very easy to install.
American muscle always has what I need and some things I did not know I needed. Their website is pretty smooth and straightforward easy to find things. And they also support military and first responders.
Good fast delivery they have so many different parts exactly for muscle cars
Has lots of performances parts
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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.
Thanks for the feedback on the rear seat delete kit Danny!
Please let me know if you have any questions.
You can reach me direct at EXT 1257.
Have a great day!
Amy