• AmericanMuscle

2024 CUSTOMER CHOICE AWARD

AmericanMuscle

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Overview

AmericanMuscle has a rating of 4.4 stars from 6,727 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience, and fast delivery. AmericanMuscle ranks 7th among Auto Parts sites.

  • Quality
    246

Proactively asks for customer feedback

This company responds to reviews on average within 22 days

Positive reviews (last 12 months): 84.8%
Positive
2,344
Neutral
94
Negative
326

Instant Feedback

28,696 reviews

106
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How would you rate AmericanMuscle?
Top Positive Review

“Hash Marks for challenger”

Juan L.
9/21/24

First of all ordering any kind of decals now days make me nervous but American Muscle packing is top notch! These Hash Marks are well made! Instructions for putting on were pretty straight forward to make process easy even if you've never done it. Love how it came out!

Top Critical Review

“3rd brake light doesn't seal to my trunk lid.”

Chris E.
9/11/24

I do not recommend buying the third brake light from American muscle for the new edge cars. The fitment is sub par and trying to get a return label is like speaking to a wall. My emails don't get a reply and now I'm stuck with a break light sitting in a box in my trunk. I ordered a different replacement tail light from national parts depot, which has high reviews. I will probably never buy anything from America muscle again. This isn't the first time I've had to deal with returns from this company.

Reviews (6,727)

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Reviews that mention popular keywords

american muscle (1962) customer service (1110) shopping experience (375) quality parts (212) air intake (92) sales rep (37)
Thumbnail of user stevep2048
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Ordered two 50 series flowmaster for my Dodge Challenger. Excellent service and delivery. The mufflers sound great also.

Reason I chose this business:

Good prices and customer service

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

Thank you Steve for letting us know that you are happy with your Flowmasters and Mufflers.
If you should have any questions let me know at EXT 1257.
We appreciate you reaching out with feedback.
Have a great day!

Amy

Thumbnail of user naborr2
1 review
0 helpful votes
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June 24th, 2024
Verified purchase

Impressive Very Good Quality Item, very well packaged delivery, very fast shipping, and the price of the item SUPER CHEAP, this is PERFECT.👌

Reason I chose this business:

The PRICE 👌👍

Thumbnail of user vincentl526
1 review
0 helpful votes
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April 26th, 2024
Verified purchase

Ordered a Crome dip stick for my twin turbo 90 mustang. Spent the winter dumping a ton of money in. I have a 302 block in it. Dip stick I received is not the same length as original dip stick(factory). Tube is shorter and stick is not same length as original stick. My entire life has been cars and working on cars. I was offended when I was told I should have a professional service technician install it and see if it fits. Now it's possible this is for a deep pan? Or a different type of pan? Tech on call seemed unable to give any answers or solutions other then I jump through a group of hurdles. Such as photo part, show report from installation tech and print of my own labels, repackage part and take to a shipping facility. To get a refund. Uninterested in solving the problem. Or finding a solution to help. Not that I would do any of the listed above. I reordered from another source solved my problem, and learned a good lesson for the car club boys.

Reason I chose this business:

I have bought other pieces in the past, Computer chip and a multitude of parts and pieces.

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

Thank you so much for reaching out and taking the time to leave feedback. We appriciate it. I have reviewed your order and I see that you are currently working with our tech team in regard to the dip stick fitment. Please let me know if you should find that you have any other questions or if you would like to discuss your experience.

Amy
EXT 1257

Thumbnail of user kylew808
1 review
0 helpful votes
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June 22nd, 2024
Verified purchase

Took money and order sat for over a week. Cancelled order without communication

Thumbnail of user derrickp145
1 review
0 helpful votes
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June 23rd, 2024
Verified purchase

It arrived on time, and it was the correct part. My son and I will install it over the weekend.

Reason I chose this business:

They are the best company for muscle cars. They have the parts and videos to teach you how to do the repair.

Thumbnail of user ronaldm1860
1 review
0 helpful votes
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June 23rd, 2024
Verified purchase

Easy to install and look good and perform like they are supposed to

Thumbnail of user dannyh600
1 review
0 helpful votes
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June 13th, 2024
Verified purchase
• Updated review

This the second time my order been messed up. This I ordered rims, I received the pair and both different sizes. I order 20x9 received 20x9.5/20x11.

Reason I chose this business:

I don't know

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

Hi Danny,

Really sorry about your wheel order and receiving the incorrect size. I see that we had the correct ones sent out to you right away.
Please feel free to contact me if you have any questions or if you would like to discuss your experience. I would love to know how you are liking
Your Demon style matte black wheels as well! You can reach me at EXT 1257.

Amy

Not enough info on some products
June 4th, 2024
Verified site experience
• Previous review
Thumbnail of user jimmiec99
1 review
0 helpful votes
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June 24th, 2024
Verified purchase

Great service from the phone parts tech and the company as a whole and the shipping service

Thumbnail of user luism1271
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

I've always wanted to buy parts for my 2024 Mustang Ecoboost and I can safely say American Muscle is very well known for their high quality work and arrived perfectly. I will be buying more soon!

Reason I chose this business:

Always heard positive things

Thumbnail of user tonyw1104
1 review
0 helpful votes
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June 24th, 2024
Verified purchase

Easy to order & product was shipped promptly! Would purchase foe America Muscle again.

Reason I chose this business:

Great products & service

Thumbnail of user jessiee83
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

Works great. But shipping through regular mail not a good idea. Delayed and took a couple extra days to show up. Definitely upgrade shipping next time.

Reason I chose this business:

Lots of selections and prices.

Thumbnail of user huskyc1
4 reviews
0 helpful votes
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June 23rd, 2024
Verified purchase
• Updated review

Item was perfect. Great price. Free shipping was a bonus as well

Great options and fee shipping is a plus!
April 23rd, 2024
Verified site experience
• Previous review
Reason I chose this business:

Free shipping

Thumbnail of user edwardv448
1 review
0 helpful votes
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June 20th, 2024
Verified purchase

Quick delivery, and the item was on sale, wouldnt have bought it otherwise. Fits good on rotor.

Thumbnail of user kathleenh2008
1 review
0 helpful votes
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June 2nd, 2024
Verified purchase

I ordered something for my boyfriend's birthday in August but wanted to make sure it was here in plenty of time and it was. Thank you

Reason I chose this business:

Because this is what he likes.

Thumbnail of user brandons1481
1 review
0 helpful votes
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April 25th, 2024
Verified purchase

I have attempted to place an order 3 separate times. Each time, I immediately got an email saying that my order was cancelled. I used their live chat support, and they said to double check my info. I called my bank, they said it's all good on their end. I checked my billing and shipping address, and that was all good. I call their help phone, and they said a "supervisor is not here or available to help" and that the phone operator could not help me and to try calling back another day. Zero help.

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

Hey there,

Thank you for reaching out. After reviewing, I called you to discuss your order. I am so sorry I missed you but I left you a voicemail.
Please let me know if you have any questions.

Amy
EXT 1257

Thumbnail of user zymas
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

Thank you very much for your order, everything arrived very quickly. Super quality

Thumbnail of user austinb649
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

Came by faster than I thought and when i got the product it was in perfect condition

Thumbnail of user bennyt51
1 review
0 helpful votes
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June 23rd, 2024
Verified purchase

Cage was on his job answering every question I told him great job Cage

Reason I chose this business:

Cause A1 auto can't get my order right for the second time

Thumbnail of user sonnyw33
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

I was able to get the part that I needed at a cheaper price than I could have in a parts store.

Reason I chose this business:

I have always been interested in classic cars especially muscle cars.

Thumbnail of user samantham1746
1 review
0 helpful votes
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June 23rd, 2024
Verified purchase

The site is easy to navigate through and my order came quickly. Thank you!

Thumbnail of user petert1535
1 review
0 helpful votes
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June 22nd, 2024
Verified purchase

Great service and on time shipping. Very happy with my purchase.

Thumbnail of user angelar2276
1 review
0 helpful votes
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April 26th, 2024
Verified purchase

I was looking for a specific part for my daughters' car. I was able to find it easily and place my order. It arrived quickly and was packaged nicely with no damage. The part was in great shape and worked for what I needed perfectly.

Reason I chose this business:

Google search

Thumbnail of user michaelr7123
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Love how the wheels look and after i ordered them it took 2 days for me to get them

Thumbnail of user brucew1144
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

These are nice visors,not bulky.Really look nice on car.Price was great also.Would have liked if offered in solid black,however these smoked ones will do just fine.

Reason I chose this business:

Shopped here for items for my cars in the past.Nice selection, good service and price.

Thumbnail of user joeh2094
1 review
0 helpful votes
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June 19th, 2024
Verified purchase

Everything was exactly as described, looks amazing, extremely happy

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From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 22 days

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