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Asurion has a rating of 4.6 stars from 10,699 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone, and next day. Asurion ranks 2nd among Tech Support sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I use asurion through AT&t it really does come in handy when you need it. I appreciate that you can get the issue corrected and then the payment is put on to your bill rather than paying up front. I'm insured on all my electronics with asurion!
I received a total of two telephones and neither one I could be heard when talking. I'm pretty certain that I'll be taken care of properly and accordingly.
I was well satisfied with the work that was done. The technician was friendly, knowledgeable, and prepared. Thanks
The washer gave off a burning smell and the technician found the problem. He was efficient and competent.
The service is ok thank you for everything I would recommend the service to my friend keep up the good service
Excellent, quick and effective customer service. The issue was simple and it was handled quickly and without hassle.
Great thank you I really like how you guys have it set it up good job again thank you for everything
Needed a question answered and not only did it get answered, it got answered very promptly. Great job!
The whole experience was quick and super EASY! So thankful for the ease of use and the fast response for repair!
Had a question about my coverage and it was resolved quickly. My tech was Natalie and she did a great job.
Very helpful customer service. The guy that helped me was very patient. The rest was done online and it was easy.
My experience was not good because I could not find any information and my friend is going crazy because I lost my phone
Made a claim took 5 minutes to resolve I wasn't sure about this program when I bought it but I'll definitely be doing it for every purchase
The people are polite they did a great job they are patient and explain the process and keep you update with the service
The first company was awful and finally when they went to another company and they were excellent and my problem was resolved immediately.
I like everything it was really easy thank you I had an accident with my phone it was really easy to filled it the claim
I was very pleased with the ease of use on the website. Research of my information was quick and effortless. I an very satisfied with the process.
Rolando was very efficient in processing my claim and very pleasant too. This was my first time filing a claim with Asurion and I was very pleased.
I have always insured my phones and have not encountered a problem with any claim I have made. I will always use Asurion
Why pay $45 a month for insurance and still have to pay a $200 deductible on a cracked screen for a used replacement?!
Called and received the best service. The Asurion team is well versed and trained and understand the true meaning of customer service.
I called the claims department and the representative listen and solve our concerns. The replacement was in our home in 5 days.
Insurance is something that you purchase and hope you never need it. It's money we'll spent when you need it.
April knew there was a existing issue today and knew exactly how to fix it. April deserves a raise and a promotion!
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Asurion is a leading provider of device insurance, warranty & support services for cell phones, consumer electronics & home appliances. Protect your device.
