- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Asurion has a rating of 4.6 stars from 10,699 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone, and next day. Asurion ranks 2nd among Tech Support sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I use asurion through AT&t it really does come in handy when you need it. I appreciate that you can get the issue corrected and then the payment is put on to your bill rather than paying up front. I'm insured on all my electronics with asurion!
I received a total of two telephones and neither one I could be heard when talking. I'm pretty certain that I'll be taken care of properly and accordingly.
I was very happy with my experience with my representative Kim she answered all my questions and help me resolve my problem with my phone
I lost my phone and I requested to get my claim for replacement. It was so easy to claimed and soon i will get my new phone
Quick and painless?! I was up and running with my claim by the end of the day. Hopefully shipping is as fast as the filing of the claim.
Had a great experience! Super helpful! Quick! Kept in touch with me about when he was coming. Fixed my phone!
Site was easy to navigate, chat was easy to use and great features like adding or taking photos for the chat
They estimated me an hour to an hour and a half and it only took less than an hour. They were also incredibly nice.
Asurion was very efficient and my communication with them was very positive. I would definitely recommend them.
I chatted with Rolando to cancel a claim as it was for a different product that I was not filing a claim for.
Thanks Asurion! The process was fast, easy and coverage was exactly what I expected when I bought the coverage!
If I could use another company I would. I have never been treated so horribly as I have with this company.
The technician were very nice and helpful. Very friendly. They new what they were doing. Very efficient. Thank you.
The complete process was so easy and my phone is fixed like new, best service ever! Highly recommend!
They help me it was easy to take care of. It was quite easy for me to take care of! They were very helpful.
He had great customer service and was very professional. He was also very knowledgeable and efficient. I was very pleased with the results.
Friendly,professional very helpful and patient and went above and beyond to help me,thier also very knowledgeable
I requested a new device because my device was damaged and the process was very smooth and very quick!
They handled my claim quickly and efficiently. They were able to quickly access the information and settled very quickly.
Professional, timely and answered all my questions and then some. They even answered questions I didn't even think about.
Had all the online receipts (pictures) and had issues filling out the online claim. The chat support assist me and got the claim filed quickly
They were very courteous, very helpful, very efficient and very pleased with the overall experience. Thank you.
Thank you so very much this app made it very easy and I'm very grateful thank you and merry Christmas
Very much appreciated with the work and effort.outstanding
Very fast solution with excellent customer services
Alexis was super helpful and showed lots of empathy!
Gain trust and grow your business with customer reviews.
Asurion is a leading provider of device insurance, warranty & support services for cell phones, consumer electronics & home appliances. Protect your device.
