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Asurion has a rating of 4.6 stars from 10,695 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone, and next day. Asurion ranks 2nd among Tech Support sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I use asurion through AT&t it really does come in handy when you need it. I appreciate that you can get the issue corrected and then the payment is put on to your bill rather than paying up front. I'm insured on all my electronics with asurion!
I received a total of two telephones and neither one I could be heard when talking. I'm pretty certain that I'll be taken care of properly and accordingly.
Excellent customer service. They stay with you until you are satisfy.
Super easy, asurion agent was amazing, great service and super knowledgeable.
Screen was badly cracked was fixed in less than 45 min
Everything was easy to navigate through to order my lost phone
My phone was damaged, contact asurion solved my problem right away.
Tiffany was pleasant and kind and took care of everything quickly!
Smooth process to file a claim. Easy to navigate the system.
Great experience and easy to use website and would highly recommend.
Ally quickly resolved the issue and got me up and running
My interaction was fast, simple, and all my questions were answered.
Wonderful customer support by Nikki. Every customer should have this experience
Matthew was great on resolving the problem with the new phone
Great no problems what so ever very professional really really good
Step by Step filing my claim was so easy and smooth
Excellent service and fast and filling a claim, would highly recommend.
Good since my phone was broke and the call was spotty
Very Professional and courteous. Took care of my problem. Very satisfied.
The young lady that took care of our phone did a wonderful job
Gain trust and grow your business with customer reviews.
Asurion is a leading provider of device insurance, warranty & support services for cell phones, consumer electronics & home appliances. Protect your device.
