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Asurion has a rating of 4.6 stars from 10,695 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone, and next day. Asurion ranks 2nd among Tech Support sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I use asurion through AT&t it really does come in handy when you need it. I appreciate that you can get the issue corrected and then the payment is put on to your bill rather than paying up front. I'm insured on all my electronics with asurion!
I received a total of two telephones and neither one I could be heard when talking. I'm pretty certain that I'll be taken care of properly and accordingly.
So very quick and easy. Much easier than expected.
Cost me $29 to fix my cracked screen in less than a hour so happy I got the insurance by Asurion
The service was fast! Brian was very helpful and friendly. Thanks!
The agent was very professional and very knowledgeable in all aspects of marketing in general
The guy knew about the issue and took care of everything.
Made a bad experience of a broken phone tolerable. Thank you
The Asurion insurance with AT&T is VERY flexible, simple to use and very efficient in determining the co-pay and returning the device.
The customer service representative and the repair technician were both outstanding.
Marcos is excellent fast and good working Im happy with his work and his has been very good person
Excellent service and very fast and easy, I would definitely recommend.
Beginning the claim was easy and the website guided me step-by-step
Easy to do and easy set up for repair and they are coming to our house so we don't have to leave
Everything was so easy and they really help me with everything
Overall the support service was fantastic. I highly recommend this service.
Asurion did a great job on replacing my electronics, thanks Asurion
Breaking your phone is stressful! This service is easy and fast!
It was fast easy. Patrick was a great help smooth process
A few more hoops than expected, but overall a great service.
I love my experience
The patient and the support was excellent
Monica is a true expert on her job. She was on point with everything, I'm glad she was available!
Great job, William! Was very patient wand explained everything very well.
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Asurion is a leading provider of device insurance, warranty & support services for cell phones, consumer electronics & home appliances. Protect your device.
