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Asurion has a rating of 4.6 stars from 10,697 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone, and next day. Asurion ranks 2nd among Tech Support sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I use asurion through AT&t it really does come in handy when you need it. I appreciate that you can get the issue corrected and then the payment is put on to your bill rather than paying up front. I'm insured on all my electronics with asurion!
I received a total of two telephones and neither one I could be heard when talking. I'm pretty certain that I'll be taken care of properly and accordingly.
Confusing to find location to file claim but once I found it I was able to complete easily.
This was my first experience with ASURION and I was very impressed. I will definitely be recommending ASURION to my friends.
Excellent service. Claim handled and product shipped in less than 48 hours. Thank you.
A repaired phone in 15 minutes and the service came to me. Wow.
Thank you
The process only took a few minutes. It was quick and easy!
Two representatives at the Denton store were very helpful in resolving my problem.
It was a good experience I have nothing bad to say all I can say it was berry good experience
Contacting support due to billing, support was understanding and helpful
Easy website to use. Straight forward and to the point.
Great and easy to log for support
Great customer service
Instruction to file my claim were easy to answer and straight to the point!
Great experience and easy to use the service and website
Very helpful and dependable reliable service online and at store
Filing claim was extremely easy and painless recommend filing online
All in all the process was pretty easy and quick to replace the phone.
They are excellent and they give really good customer services.
Great! You guys are doing a great job thank you for all your help.
Helped me transfer my cellular over to my new iPhone at 1030 at night!
Very efficient, take your identity very serious which I loved.
Very easy and quickly to solve my problem! Lucy was very diligent and friendly!
This was a very easy procedure. Not stressful at all.
Gain trust and grow your business with customer reviews.
Asurion is a leading provider of device insurance, warranty & support services for cell phones, consumer electronics & home appliances. Protect your device.
