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Asurion has a rating of 4.6 stars from 10,697 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone, and next day. Asurion ranks 2nd among Tech Support sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I use asurion through AT&t it really does come in handy when you need it. I appreciate that you can get the issue corrected and then the payment is put on to your bill rather than paying up front. I'm insured on all my electronics with asurion!
I received a total of two telephones and neither one I could be heard when talking. I'm pretty certain that I'll be taken care of properly and accordingly.
Broke my phone was easy to Make a claim and got my new phone in a day
Very easy to file a claim all it took was a couple of minutes very very happy
The tech support understood what I needed right away and sent me the information I needed
My experience was very quick and painless and I really appreciate the quick and fast service
I explained my damages on my phone and I was done with my claim in minutes
Working with you all was such a positive experience. Daphne was a pleasure to work with.
Fantastic. Very personable and experienced. Made a great impression.
Did not expect how cordial the representative was He understood my problem and quickly resolved
I had an amazing experience will totally recommend
I was impressed with the professionalism courteous and friendly customer service oriented
Milton was so helpful and nice. He repaired my daughters phone quickly
Great job to all who helped me get my issue resolved! Thank you!
Fixed within an hour! Very friendly customer service
I needed to get my cracked screen fixed. The process was easy and effortless.
The expert was professional. The process was easy and fast and my problem is solved.
The whole experience was super simple, I was extremely happy with the service.
Phone was fixed in less than 2 hours and it was no problem getting my phone in and out.
I had a very good experience because it is a company that is always there when I need it
Well handled and done fast and it was taken care very well and I hope I get better replacement
I was so confused and Marilyn help me and make so easy my problem and resolved
Gain trust and grow your business with customer reviews.
Asurion is a leading provider of device insurance, warranty & support services for cell phones, consumer electronics & home appliances. Protect your device.
