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Asurion has a rating of 4.6 stars from 10,697 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone, and next day. Asurion ranks 2nd among Tech Support sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I use asurion through AT&t it really does come in handy when you need it. I appreciate that you can get the issue corrected and then the payment is put on to your bill rather than paying up front. I'm insured on all my electronics with asurion!
I received a total of two telephones and neither one I could be heard when talking. I'm pretty certain that I'll be taken care of properly and accordingly.
Everything went smoothly and satisfactory and repairman was friendly.
File a claim was easy and fast, the representative was courteous and knowledge
Delivery was on time and the representative was knowledgeable and helpful
The young man was very knowledgeable and very professional
It was very easy and the representative was incredible.
Customer Service Chat answered & my questions were answered.
Janey was very helpful today! The online help before her was not helpful.
Good will go back to cricket in the future if it come to it easy to work with it
The chat representative was very helpful and easy to chat with. Very courteous!
Everything was extremely easy and customer service was excellent!
The Instruction was very easy to follow, extremely easy.
Great day as I got my phone back. I am grateful to Asurion expert to fix my phone.
Very kind and very efficient even
Really good service
The repair man was a awesome worker I love that we have dependable worker that love the job
I will get the extended warranty again at the end of the factory warranty on the new TV.
They came and had the parts shipped in morning and installed the part.
Excellent service and very easy to process claims online. Very fast and efficient!
Excellent service and patient. Well done Michelle, great service.
Very easy! Stephen made experience very easy and was so patient with me.
Experience was great and was on spot, Highly recommended
Wonderful and fast service.
Very polite and knowledgeable staff
It was easy to follow along the steps was self explanatory the waiting on reviews was the hardest
I was taken care of immediately. Satisfaction was Guaranteed
Excellent assistance with a question for a new phone.
Gain trust and grow your business with customer reviews.
Asurion is a leading provider of device insurance, warranty & support services for cell phones, consumer electronics & home appliances. Protect your device.
