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Asurion has a rating of 4.6 stars from 10,699 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone, and next day. Asurion ranks 2nd among Tech Support sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I use asurion through AT&t it really does come in handy when you need it. I appreciate that you can get the issue corrected and then the payment is put on to your bill rather than paying up front. I'm insured on all my electronics with asurion!
I received a total of two telephones and neither one I could be heard when talking. I'm pretty certain that I'll be taken care of properly and accordingly.
Website was easy to access and forms were easy to fill out.
Natalie was so patient and made sure my problem was resolved! She was so nice and helpful!
Awesome service helped me with my problem with my watch not working
Denise was extremely helpful! So great full she was patient and helpful.
I opened a claim and had a chat with Jenny. She resolved my issue and had my claim approved.
Helped me wipe my old phone and start using my new phone.
The lady the help me thru the process was very nice
Asurion process was very easy and the representative was very friendly, helpful, and professional
Very good puzzled sometimes but all is good very fast response
Fast easy not complicated,system was good.process was easy on the site
Was easy to file a claim. Everything was very detailed n easy to follow
Fast response to my problem. Problem was fixed fast and efficiently.
It was an easy process. I will let everyone know how easy it was.
Very fast service I recommend it no doubt about having my phone insured
The customer service rep was so kind, super accommodating and reassuring of services.
I appreciate the technician for doing a job well done
Courteous representatives, quick resolutions, excellent service
My phone was done within an hour and been working perfect since then
Great service, very professional people and fast problem resolve
Absolutely great experience. Fast, friendly, cheap, and hassle-free!
Very helpful from start to finish! Most appreciated!
Thanks so much the experience was quick and professional
Easy to change the staff was professional, very easy to change the glass
Gain trust and grow your business with customer reviews.
Asurion is a leading provider of device insurance, warranty & support services for cell phones, consumer electronics & home appliances. Protect your device.
