Asurion has a rating of 4.6 stars from 10,697 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone, and next day. Asurion ranks 2nd among Tech Support sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I use asurion through AT&t it really does come in handy when you need it. I appreciate that you can get the issue corrected and then the payment is put on to your bill rather than paying up front. I'm insured on all my electronics with asurion!
I received a total of two telephones and neither one I could be heard when talking. I'm pretty certain that I'll be taken care of properly and accordingly.
Extremely fast and easy to file a claim of lost phone. Replacement will be sent out the next day.
Very quick and simple procedure. No issues at all.
It was fast and easy. No problem with getting a replacement
He give me a short answer but very clear instructions to follow up
It's very easy to make a claim and they provide quite quick services.
She took care of business like a boss y'all! Tell her "thank you" for me please!
Kind very professional and knowledgeable did not hesitate to help me register my printer warranty
Fast and easy will recommend to others teenagers are happy
She got my sons phone back working within five minutes
A few questions but pretty much 1 main question, what happened to the toy
Lisa was awesome and helpful. Also very patient with a complicated problem.
Took less than 5 minutes to file a claim. Easy as pie.
It was a pleasant experience with customer service!
My agent was the best,! Explained everything real good
I'm every satisfied with the service they are doing right by me
Great experience Made it easy to get my new phone set up
Gloves tore after 3 months, submitted a claim and they said I'll be getting my refund.
Michael was awesome. Got the job done quickly! Respectful and friendly.
Easy to file claim and they keep you informed along the way. Customer service very knowledgeable.
Very satisfactory with claim form
and questions not complicated
My experience was top rated and very direct to the point no hiccups
I would advise anyone to purchase the plan for your electronics through Asurion.
Asurion is a leading provider of device insurance, warranty & support services for cell phones, consumer electronics & home appliances. Protect your device.