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Asurion has a rating of 4.6 stars from 10,697 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone, and next day. Asurion ranks 2nd among Tech Support sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I use asurion through AT&t it really does come in handy when you need it. I appreciate that you can get the issue corrected and then the payment is put on to your bill rather than paying up front. I'm insured on all my electronics with asurion!
I received a total of two telephones and neither one I could be heard when talking. I'm pretty certain that I'll be taken care of properly and accordingly.
Chanel was very professional, fast and knowledgeable. Thank you
They were not guaranteed. Old, refurbished garbage sent to customers
Hello, Lawrence. We appreciate your feedback and apologize for any trouble. Most of our devices come with a limited 12-month warranty for any malfunctions. If you need assistance, please contact us at https://www.asurion.com/about/contact-us. -Rue
It was very easy to connect. Much faster than phone.
Ed was helpful and stayed with me until we could get it resolved. Thanks!
Quick. Easy. Painless. Totally worth the investment.
Was so easily worked out with Jessica's help! A very wonderful gal! Yah!
Simple to fix concern with iPad activating replacement device
Good I guess deductible sucks! Better then spending another $1200 on a phone
Hi very nice service I have a good experience whit all personal
Asurion is always easy to deal with. Prompt service!
Fast and simple. Love how easy it is to replace my devices
Pia Was wonderful and helped me so much would recommend her to others
Dennis worked really quick to complete my claim … no issues. Great service
My experience with was wonderful. I like their service.
Paxton was fantastic in helping me set up my new phone.
I have multiple things under this insurance and never had a issue with getting help
Very helpful with claim on tv that was having issues
Very quickly solved my problem, was given a total refund
This was the easiest claim I've ever done. I love cricket wireless
Quick and easy, very helpful to get my phone back so I can do business
Gain trust and grow your business with customer reviews.
Asurion is a leading provider of device insurance, warranty & support services for cell phones, consumer electronics & home appliances. Protect your device.
Please let us know how we can assist. -Rue