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Asurion has a rating of 4.6 stars from 10,697 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone, and next day. Asurion ranks 2nd among Tech Support sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I use asurion through AT&t it really does come in handy when you need it. I appreciate that you can get the issue corrected and then the payment is put on to your bill rather than paying up front. I'm insured on all my electronics with asurion!
I received a total of two telephones and neither one I could be heard when talking. I'm pretty certain that I'll be taken care of properly and accordingly.
Reynaldo got me started with the chat. Very easy. Highly recommend this service
Asurion makes filing claims easy and hassle-free! Best way to cover your products!
Overall it was good, I needed to do 3 claims bur they only helped with one!
Rae helped me with my issue. Very nice and knowledgeable.
Broke my phone 2 days before leaving for Europe. Getting a new one the next day!
I had a question/problem with my warranty and Raymond solved it quickly.
Quick and friendly service was able to resolve my issue in no time
He answered all my questions. Very knowledgeable agent.
Amanda was proficient, congenial, and focused. Extremely helpful.
Extremely efficient resolution - the chat process was very quick
Annie helped me with issues and was extremely patient.
Stay tuned. We'll see how satisfied I am but have to wait till Asurion offices open in the morning
I asked a question, but then had to step away. So sorry~
Came much faster than we expected and everything was correct
I think my title says it all, thanks April, great work!
Great experience and I'm very satisfied whit the attention received
I've been dreading the process of filing a claim, but to my surprise it was very easy and quick.
Completely user friendly... very polite stress-free transaction
They completely fixed my issue in less than 10 min
Customer service was great and quick to resolve. Thank u so much made a 11 year old very happy
Gain trust and grow your business with customer reviews.
Asurion is a leading provider of device insurance, warranty & support services for cell phones, consumer electronics & home appliances. Protect your device.
Hi W. D, we are happy to help. We do sincerely appreciate your patience and well as your feedback. Please let us know if you need additional assistance with this matter. Feel free to reach out to us directly.-Ari