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Asurion has a rating of 4.6 stars from 10,697 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone, and next day. Asurion ranks 2nd among Tech Support sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I use asurion through AT&t it really does come in handy when you need it. I appreciate that you can get the issue corrected and then the payment is put on to your bill rather than paying up front. I'm insured on all my electronics with asurion!
I received a total of two telephones and neither one I could be heard when talking. I'm pretty certain that I'll be taken care of properly and accordingly.
This was by far the easiest way for me to replace my sons phone.
Less that 5 mins to file. This is one of the fastest claims I have ever made.
Good experience she got me through the parts I did understand.
Best tech experience ever. Understood my issue and patiently walked me through solving it.
Angelina was great in helping me. Need more people like her
Such a quick, simple, and effective interaction.
Very pleased!
Actually enjoyed enter acting with this very nice young man. He made the process seamless.
It was perfect. Everything went smoothly & quickly.
Tech Coach agents are always very helpful and knowledgeable!
Patrick handled my claim quickly and professionally!
Rejoice took the problems from my hands and fixed it. Honestly, bless her.
Easy, affordable and received my refund without any issues.
Submitted phone claim within 2 minutes. Extremely easy. Set up repair for next day.
Great customer service! Everything I asked to be done was answered without any problem.
Pleasant but a long process I have been trying to submit this claim since 12/5/2022
My color inversion keeps getting turned on they helped me find it in settings
So much easier than having the store download my old phone.
Excellent help with describing coverage and helpful tone
Very user friendly, expedited delivery and easy setup!
I needed to get my phone activated and they took care of me very quickly.
Very well to a person in need of there phone replacement
Gain trust and grow your business with customer reviews.
Asurion is a leading provider of device insurance, warranty & support services for cell phones, consumer electronics & home appliances. Protect your device.
