Asurion has a rating of 4.6 stars from 10,697 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone, and next day. Asurion ranks 2nd among Tech Support sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I use asurion through AT&t it really does come in handy when you need it. I appreciate that you can get the issue corrected and then the payment is put on to your bill rather than paying up front. I'm insured on all my electronics with asurion!
I received a total of two telephones and neither one I could be heard when talking. I'm pretty certain that I'll be taken care of properly and accordingly.
Dennis was very helpful He explained what I should check all my emails
It was easy to resolve the issue I am happy service is excellent
Replaced a broken phone, and helped with activation - brilliant!
Excellent and fast results. I will be nice a fix. But they reimburse me instead. Thank u
Great protection with no hassles! I would highly recommend this plan to everyone!
Service Representative was very professional, and explained everything in detail.
Took care of my issues quickly and very friendly customer service.
A very good experience. Dishwasher is running like new again. Thanks
Very simple to do just more expensive than I expected
Will see when phone actually gets here. To fill out forms was easy.
They have always been extremely helpful in my claims.
Thank you very much, great experience and issue was resolve fast!
It was easy to file my after market manufacture warranty claim.
This was by far my best experience with warranty claims. Quick and simple!
This process was super easy to do. As always saved your receipts.
Recommend purchase of protection plan with everything you buy. Worth the minimal fee.
Good just need more options on tier one but overall simple and easy to follow instructions...
Great experience with the representative who solved my broken iphone problem and made it very easy
This was so incredibly easy and fast! I can't wait to fix my phone!
Easy dealing with helpful customer service. Even on line.
They walked me through the entire process. Thanks!
Grant did a terrific job assisting me in attempting to set up my replacement device.
Asurion is a leading provider of device insurance, warranty & support services for cell phones, consumer electronics & home appliances. Protect your device.