- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Asurion has a rating of 4.6 stars from 10,696 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone, and next day. Asurion ranks 2nd among Tech Support sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I use asurion through AT&t it really does come in handy when you need it. I appreciate that you can get the issue corrected and then the payment is put on to your bill rather than paying up front. I'm insured on all my electronics with asurion!
I received a total of two telephones and neither one I could be heard when talking. I'm pretty certain that I'll be taken care of properly and accordingly.
Great people to deal with... very professional, and efficient.
I had a great experience you were fast and efficient
This was very streamlined and extremely easy to use. Fantastic job guys!
It was just 5 minutes to submit my case and get approved
Service was prompt. Had the new phone 28 hrs later after submitting claim.
Can't complain about the service. Megan she's was very good.
Cynthia was great, activated my new device quickly.
Rae handled my questions with ease and professionalism very happy!
Excellent service from start to finish.Very please and will use again.
Sam was very professional. He repaired my screen without any problems.
My experience with Asurion was great! Simple process and they take care of everything.
They explained everything and were very easy to deal with.
My phone screen was Cracked and they repaired it the same Day
This service was superior and very helpful!
Could not have been better!
Thank you
I Highly Recommend The Customer Service Was Great, Very Polite, And Got My Phone Fixed Right Away! Thank You So Much 10 Stars!
Fixed phone within 24 hours very easy process, will
Definitely keep the insurance on all phones
Email issue resolved in a few minutes. Great communication…thanks
Easy like Sunday morning, fast response and the claim was approved almost immediately
Was extremely pleased with Chris promptness to my question
Claim filed on Friday, phone repaired Monday afternoon, at my home, super quick and convenient
Very easy on line setup for a 75 year old man, that's not tech savvy.
Received laptop back, repaired, in less than a week. Impressive!
Gain trust and grow your business with customer reviews.
Asurion is a leading provider of device insurance, warranty & support services for cell phones, consumer electronics & home appliances. Protect your device.
Hello. We appreciate your feedback. Our deductibles are only a portion of the retail cost of your device. Pease let us know if we can assist any further. -Rue