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Asurion has a rating of 4.6 stars from 10,696 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone, and next day. Asurion ranks 2nd among Tech Support sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I use asurion through AT&t it really does come in handy when you need it. I appreciate that you can get the issue corrected and then the payment is put on to your bill rather than paying up front. I'm insured on all my electronics with asurion!
I received a total of two telephones and neither one I could be heard when talking. I'm pretty certain that I'll be taken care of properly and accordingly.
I would recommend this to anyone that is interested in Verizon Insurance on their products
All expectations were met in a fast timely manner. The best phone insurance I've ever had.
The representative did a awesome job assisting me in getting my claim filed quickly.
My experience with Filing a claim was very straightforward and easy. Would highly recommend.
Wonderful service as always! Fast and easy process to get your phone
Customer service was great and knowledgeable of the situation.
Technician was friendly and professional. He answered all my questions. Great, convenient service.
I'm happy because they going to replace my telephone
Particularly appreciated her mid course checking on progress; nice touch.
Always have polite technicians and knowledgeable for their jobs. Very clean we'll appreciated.
AT&T made submission of a claim so easy and fast. Right to the end!
Smooth, painless process. Easy as $#*!. They even covered the same day shipping fees. Done deal.
I won't even waste my time writing more than, good luck. Super clown show scam. You're been warned.
The best customer service I've ever received in my life.
Only took about 3 minutes to file my claim with same day delivery!
Site is easy to use and only took about 10 minutes.
The associate was very friendly and knowledgeable. What a great experience. Thank you.
I had a broken toddler tablet and they replaced it with no problem.
Excellent customer service Nashua store.
Thank you for making my experience so easy.
The process to get your replacement phone is so very simple. I love it
The best attendance that I had here, you guys are awesome
Gain trust and grow your business with customer reviews.
Asurion is a leading provider of device insurance, warranty & support services for cell phones, consumer electronics & home appliances. Protect your device.
Hi Tinsley, we appreciate your patience and your feedback. Feel free to let us know if you need any additional assistance. -Ari