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Asurion has a rating of 4.6 stars from 10,695 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone, and next day. Asurion ranks 2nd among Tech Support sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I use asurion through AT&t it really does come in handy when you need it. I appreciate that you can get the issue corrected and then the payment is put on to your bill rather than paying up front. I'm insured on all my electronics with asurion!
I received a total of two telephones and neither one I could be heard when talking. I'm pretty certain that I'll be taken care of properly and accordingly.
Awesome very easy thank you so much
I always appreciate
The tech was nice and did a great job with fixing my phone
They made me feel like I mattered and that everything is going to be ok
Excellent service immediate response from security team
Moderately easy to file a claim! Should decrease the Deductible!
Everything went perfect no complaints on my end…………………..
Bad at first—-still not fixed—the fox only worked for a bit.
The website is very user friendly and our new replacement phone arrived in less than 24 hours!
It's was very seamless process. I received my cellphone within 1 day. Love asurion
I thought my phone was dead. Asurion brought it back to life in short order. Very impressed.
Great service to get my new phone up and running, thanks so much!
The overall experience was easy and quick. Excellent service.
Great experience will definitely return for other needs!
Michael was so great! I would recommend him every time
Shane resolved 2 issues with our GE refrigerator. Knowledgeable and pleasant person.
Great service took less then a second everything resolved
I love it and recommend this to anyone. The guy was so friendly
Great want ave it no other way everything was so simple I like that keep up the good work
The claims process was so easy. Same day replacement.
Tamar was amazing, very knowable & professional, pleasure doing business with her store
The information was where I could understand it. Very good experience.
Thanks for making it an easy experience in a stressful situation.
Gain trust and grow your business with customer reviews.
Asurion is a leading provider of device insurance, warranty & support services for cell phones, consumer electronics & home appliances. Protect your device.
