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Asurion has a rating of 4.6 stars from 10,695 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone, and next day. Asurion ranks 2nd among Tech Support sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I use asurion through AT&t it really does come in handy when you need it. I appreciate that you can get the issue corrected and then the payment is put on to your bill rather than paying up front. I'm insured on all my electronics with asurion!
I received a total of two telephones and neither one I could be heard when talking. I'm pretty certain that I'll be taken care of properly and accordingly.
Kevin was amazing! Very friendly and fixed my phone screen. Totally worth getting the insurance.
Technician at store really an expert on customer service, fixing phones and explaining procedures
Chatting was easy to get our phone issue resolved.
My experience with Matt at customer care was very great
Very helpful and knowledgeable about getting my phone set up!
I love that you get a online tech quickly with no waiting time.
I am always satisfied with your techs and their assistance. Thanks.
Technician was very knowledgeable, and fixed iPhone.
I have this for many of my expensive products. It come in handy
Easy activating my new phone and a great experience that was super fast.
The agent was very helpful and efficient in resolving my concern. Great service thinned you
Satisfied with the replacement screen and great customer service!
Please commended jordan on a excellent job being done
Waited a bit because there was only one representative.
Jonny was absolutely wonderful to work with on getting a new phone
Jasmine, was very patience and helping with assisting my needs today. Thank you!
Very professional and fast. Always asking for necessary things to make the claim.
We crushed our iPad and had a replacement in three days. Fast, painless, easy.
Gain trust and grow your business with customer reviews.
Asurion is a leading provider of device insurance, warranty & support services for cell phones, consumer electronics & home appliances. Protect your device.
We do appreciate your patience as well as your feedback. Please know we are here and happy to help you. If you find you do need any additional assistance, feel free to reach back out to us directly. We will be happy to help. -Ari