Asurion has a rating of 4.6 stars from 10,695 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone, and next day. Asurion ranks 2nd among Tech Support sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I use asurion through AT&t it really does come in handy when you need it. I appreciate that you can get the issue corrected and then the payment is put on to your bill rather than paying up front. I'm insured on all my electronics with asurion!
I received a total of two telephones and neither one I could be heard when talking. I'm pretty certain that I'll be taken care of properly and accordingly.
The gentlemen that came were very courteous and fixed my issue quickly.
Very efficient and great customer service thank you
Perfect is was very happy with the results of everything
Needed to discuss a claim, chat feature was fast and very helpful.
The process was smooth and my college son back to completing his assignments, Thank you Asurion.
Lots of phone calls and time to resolve the situation. But it always gets done.
Great service super fast and easy 100% recommended
Love it
Patrick was great and made everything easy to file a claim & get Easton ghost bat replaced
The work done for us was unexpected. Totally satisfied with outcome.
The online claim it's so easy and fast, I am impressed
Positive… fast response and understanding of the issue
Will be buying Asurion from now on instead of any other warranty.
Nicole from Georgia was awesome very helpful and knowledgeable..
My claim was handled promptly and efficiently. Will definitely go Asurion in the future.
Asurion made our experience a very easy process and we were well taken care of
Very good experience I would definitely recommend Asurion
Thank you so much for the helpful and quick service
Agent was very helpful and answered all my questions.
Congratulations on creating the perfect app experience! Seriously. Good job!
Tech was understanding & patient; answered my questions.
My watch was back and working in less than 7 days.
The representative was very professional and helpful
Asurion is a leading provider of device insurance, warranty & support services for cell phones, consumer electronics & home appliances. Protect your device.