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Asurion has a rating of 4.6 stars from 10,695 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone, and next day. Asurion ranks 2nd among Tech Support sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I use asurion through AT&t it really does come in handy when you need it. I appreciate that you can get the issue corrected and then the payment is put on to your bill rather than paying up front. I'm insured on all my electronics with asurion!
I received a total of two telephones and neither one I could be heard when talking. I'm pretty certain that I'll be taken care of properly and accordingly.
Excellent service. Fast and easy to get things done
First big problem I have had with this phone. They were very helpful and kind!
Everything I needed done happened and it didn't take all day overall great service thanks a lot
Fix me up with 3 things...and I am thankful!.Christian was Great
Wonderfully, thank you, Steve, we'll done and made it easy
Easy to use! Very good customer service! I appreciate how nice the associates were!
Ever experience is easy and quality. Best warranty/insurance option available!
Just wonderful… thanks your help was awesome have been trying all day to restore my service.
Lost my phone in an Uber last night and Asurion replaced the next day. Thank you
Quick easy and non stressful just the way I like it.
The service tech was very prompt, friendly and professional.
Resolved in just a few minutes with excellent customer service. Thanks Verizon
This was the easiest claim of any kind. Awesome experience
Web site was very helpful talking to Verizon not so much
Fast, easy and Astonishing. This claim was done in less than 10 minutes. 5 all the way!
Fast and easy experience dealing with the tech team!
Completely satisfied. Service technician was very good. No complaints.
Everything was fast and easy! I never saw a teaser site to use. Thank you very much.
Gain trust and grow your business with customer reviews.
Asurion is a leading provider of device insurance, warranty & support services for cell phones, consumer electronics & home appliances. Protect your device.
Hello, Peter. We are here to help you. We cover your cellphone if you enrolled to insurance services with Verizon. -Rue