Asurion

The tech was very friendly and fast! He reassured me he would take care of it in no time. When he gave my repaired device back, it was nicely done and he even gave me a temporary screen protector. Very professional and nice tech.

Everything was fine until I found out that the tech had automatically enrolled me in the home tech program which would have been a $25.00 per month charge on my account. Once I received notification that I was enrolled I went into my account and deleted that request. Would have gotten 5 stars and great service review if that hadn't happened.

The Asurion process was super easy to navigate. I appreciate the option to have someone come to my house to fix my phone. My service person was extremely nice, prompt and professional.

When i called after he verified me he took over and resolved my issue in no time. I wish everyone have an employee like him. Job well done i am really impressed.

Getting a replacement phone has never been easier when my phone broke and needed a new one ASAP. Signing up for device insurance then submitting a claim was simple and straightforward on the site which provided repair shops near me. When I needed a full replacement it was easy to update my device needs and have a new one sent. During activation, chat was quick and responsive to assist me getting things up and running smoothly..

I had purchased an ice maker on Amazon and gotten my protection plan through Asurion. When the ice maker stopped working I tried contacting the manufacturer who never replied, so I filed a claim with my protection plan. I used the customer service chat and the representative was very helpful and understanding. I explained my problem, verified my account information as requested, and my claim was processed quickly. Great experience and would definitely recommend to others. I know I will be using them to protect my future purchases

I had a great experience with the store located in Surprise, AZ. The gentlemen did their job to update me a product and was very kind and professional. My phone screen is fixed and my phone is performing better now!

The process to get a replacement phone was quick and simple. However, I think that customers the pay a monthly fee for the device insurance for more than a year should not pay an extra $250 to get their phone replaced. I have paid the monthly insurance for over 2 years now.

My counter top ice maker went out after 5 months. So I used my asurion protection plan and it worked like a charm. Easiest protection plan I've ever used. Would recommend buying it for all products that qualify.

I dropped off my broken phone and got it back less than two hours later with a brand new screen that looks and feels better than when it was new. Friendly service, too.

I went to AT&T store and the representative I showed it to told me that the motherboard was broke and i needed a new phone. Fortunately I decided to get a second opinion and called Asurion to schedule an appointment with one of their repair stores. All I needed was a new screen. The UBREAKIFIX store on Hurstbourne Parkway in Louisville, KY did a great job and were very helpful!

The representative Pauladeen was very welcoming and professional she addressed all my concerns and made me feel appreciated as aa customer. Customer Service is the one thing that most customers need to feel that their business is appreciated. Thank you for the service she gives your customers she represents Verizon with caring Integrity as a representation of Verizon. This is why I continue to be a loyal customer.

Bought a leaf blower. It broke this spring and I thought I lost the product and refund because of my lack of experience making a return or a claim,but once I got in contact with an asurion assistant things change for good. I highly recommend getting asurionfor any expensive products!

My wife misplace her tablet during her birthday weekend and I called to replace the tablet and the representative was very nice and helpful 🙂. Two days later my wife received her new tablet and she was very pleased and happy.
Thank you 😊 🙏

Erica helped me with my issue this evening. She was super friendly and very professional. She made me feel so comfortable when I'm usually overstimulated with tech stuff. She made the process easier for me.

Texting made it easier to talk about the issues I have with my Meta Quest 2 issue. I purchased the Asurion a year ago. I'm completely happy that I purchased the full warranty. It cost more at the time but it has been completely worth it. My Meta Quest 2 is getting repaired at no extra cost out of my pocket.

Moe was amazing! I set up an appointment to have a cracked screen repaired on my iPhone and Moe texted me saying if I wanted to I could bring my phone in early otherwise he'd see me at the appointed time. I was in and out in less than 15 minutes with a brand new screen! I can't thank him enough! This is the best customer service I've had in quite some time

I added this plan when I purchased my new 12-channel mixer. Recently, the mixer dropped several channels so I filed a claim. The response was swift, and the claim was settled completely in less than two days.

If I get the opportunity, I will add Asurion protection plans to all of my future electronic purchases.

The whole process is very easy. You file your claim online and the phone comes rapidly.mine came in two days. The customer service is excellent. I highly recommend Assurion.

Unfortunately i have had 3 claims in the last 3 years and each time Asurion paid. After I submitted the correct information, they took care of things! Today I had a chat session with Ryan about a software issue on my laptop. He was so patient and carefully walked me through what needed to be done! Thanks Asurion for always being there!

I had some trouble filing a claim. I chose to use the chat option. Christiandaniel was my contact. He was very helpful, filled out the claim and submitted it for me and was able to resolve my problem.

My recent experience could have left me without a phone for quite a while. In my line of business, I am constantly on the phone, so I was nervous. He had me back up and running in no time at all. He made a possible issue in my day, go away quickly and painlessly.

Rex was who I was able to chat with for support. It went as smoothly as it could be. Although I wasn't able to use my protection plan as I had hoped. Rex hung in there as I made a phone call to SONY just incase I had any questions. He was very quick and helpful and if I had to get ahold of anyone within the company I'd hope it was Rex whom would be helping me again. Thanks Rex!