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Asurion has a rating of 4.6 stars from 10,695 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone, and next day. Asurion ranks 2nd among Tech Support sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I use asurion through AT&t it really does come in handy when you need it. I appreciate that you can get the issue corrected and then the payment is put on to your bill rather than paying up front. I'm insured on all my electronics with asurion!
I received a total of two telephones and neither one I could be heard when talking. I'm pretty certain that I'll be taken care of properly and accordingly.
I enjoy my coverage and interaction with Asurion! Always helpful and efficient.
Justin was fantastic! Explained the process perfectly!
Friendly and knowledgeable in service and time-wise of being fixed
Best phone repair store I've ever dealt with very quick repair
The tech was very quick and precise in replacing my screen on my phone. Appreciate the work!
Jessica was great! Covered all the security things we all need to practice to keep us safe.
Cynthia resolved my issue super fast and super friendly! 5 star service!
Quick easy an fast turn around they was very helpful an caring
BT not working, Crystal got it working. We'll see for how long.
Very helpful and she talk very nice to me on the phone.
Easy friendly for older folks. Quick and easy with next day service.
Setting up the trouble call was easy and the repair service was done in a timely manner.
Always expert service and exceptional work Regular updates and very fast turnaround.
This was so simple to file the claim. Nothing more to say.
The deductible is to high. You need to lower it for people that hardly using the insurance
Customer service was awesome. Highly Recommend Asurion. Thank you
I was very satisfied and the tech was very helpful.
Technician was very professional, the whole process was very easy
Gain trust and grow your business with customer reviews.
Asurion is a leading provider of device insurance, warranty & support services for cell phones, consumer electronics & home appliances. Protect your device.
Hello, Crystal. We apologize for any trouble this has caused. Our deductibles are only a portion of what the retail cost of the device. We have captured your feedback. -Rue