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Asurion has a rating of 4.6 stars from 10,695 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone, and next day. Asurion ranks 2nd among Tech Support sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I use asurion through AT&t it really does come in handy when you need it. I appreciate that you can get the issue corrected and then the payment is put on to your bill rather than paying up front. I'm insured on all my electronics with asurion!
I received a total of two telephones and neither one I could be heard when talking. I'm pretty certain that I'll be taken care of properly and accordingly.
The tech was very nice and he knows very well the product.
The tech made it super easy and quick to do and understand.
Worked fine. So far so good. Will continue to use this service.
Had some trouble setting up new iphone. Helped me get it up and running. Fast and easy.
Very easy and fast, I have very good experience, also the form is very simple, thank you.
Great customer service! Great conversation. Been with Verizon for 12 years now
Very professional. Very satisfied. Will be visiting again for a screen protector.
My experience was great. Chris was on time, friendly, professional and quick.
Very well the service I received. No more comment for the moment
Gina was very knowledgeable and patient. Was a pleasure working with her!
Great customer service my phone was at my home the next day
I had a great experience in filling a claim on my television
My tech coach is always easy to chat with and they always solve my issues within seconds
Would be better if they would do the claim all at once
Excellent, amazing job I'm very happy with result and with the experience
Everything was easy to file a claim and get a replacement phone
The Tech was so polite and nice. He was right on time
All in all it was a good experience except for the slow time to process the claim.
NO problems at all. Easy and very very happy with this insurance.
Fast and easy. And a great staff to deal with. Highly recommend
They communicated good with people so friendly, you guys gave me a good job, everything works good
Gain trust and grow your business with customer reviews.
Asurion is a leading provider of device insurance, warranty & support services for cell phones, consumer electronics & home appliances. Protect your device.
