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Asurion has a rating of 4.6 stars from 10,695 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone, and next day. Asurion ranks 2nd among Tech Support sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I use asurion through AT&t it really does come in handy when you need it. I appreciate that you can get the issue corrected and then the payment is put on to your bill rather than paying up front. I'm insured on all my electronics with asurion!
I received a total of two telephones and neither one I could be heard when talking. I'm pretty certain that I'll be taken care of properly and accordingly.
Quick and Easy to use and resolve issues. Customer service was great.
They helped me solve the problem with the product, it is very good insurance, I recommend it
Great customer service quick and I create the process was very quick
Quick and simple for me to manage and yet thoroughenoughto give information.
Got hacked Ed stayed with me walked me through it great guy
The experience was very satisfactory. I am glad I had this coverage.
I had my issue solved in a positive and non-stressful manner in a matter of 15 mins.
Very easy to file. Great! Would highly recommend! Took minutes to complete!
Very easy to work with. Took some time but went very well.
The process to get my laptop fixed was a very easy process.
Was doing my first claim and Fernando was very helpful with walking me through filing the claim.
As a + seventy year old with no kids, tech coach is my favorite twelve year old.
Was very helpful with my situation. Was amazing. Will recommend to everyone.
Some what resolved. I still need to speak to a human being.
I was given instructions and we resolved the issue. Very thorough instructions.
The guy who took care of me made the process very simple
It was very easy with the help of the lady on chat.
I was in a panic without a phone and Asurion made it easy to get a replacement!
It was excellent, real easy to use, definitely was a good experience
The person I had before Sarah was an idiot. Sarah walked me through the entire process seamlessly.
Phone was stolen and this was quick and easy. I didn't have any issues getting a replacement
Stress free. I was worried I would be put through the ringer to get the claim processed
Always a good experience & very helpful when needing a phone replacement.
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Asurion is a leading provider of device insurance, warranty & support services for cell phones, consumer electronics & home appliances. Protect your device.
