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Asurion has a rating of 4.6 stars from 10,697 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone, and next day. Asurion ranks 2nd among Tech Support sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I use asurion through AT&t it really does come in handy when you need it. I appreciate that you can get the issue corrected and then the payment is put on to your bill rather than paying up front. I'm insured on all my electronics with asurion!
I received a total of two telephones and neither one I could be heard when talking. I'm pretty certain that I'll be taken care of properly and accordingly.
Overall, you guys have a great team everyone that was involved did your job that's teamwork
Repair person was early and repaired phone in a timely manner.
Very knowledgeable And polite ppl from phone to tech. Awesome very happy and satisfied customer.
Pearl was knowledgeable & professional at her job. Her customer service was superb!
Very thoughtful and kind employees a very easy experience for my phone replacement and transfer
Denise had me delete my network setting and tested it out and it worked! Excellent.
This was a pleasant experience. Easy to schedule and the technician was nice and helpful.
Great experience didn't have ship my phone to fix they came straight to my house
My experience with Asurion was good, my phone was repaired well before the estimated time
She walked us through step by step. Simple and easy to do. She was wonderful.
Tia was extremely nice and helpful. My set up was quick and easy. Definitely recommend
Easy quick and convenient never had issues with this company great service with convenient pricing
Quick and easy
Fast and easy no problems didn't even have to speak to anybody would recommend them
Good customer service on a scale of 1-10 with 10 being excellent I rate the service a 10.
I needed help setting up my new printer, and my tech went above and beyond to help me!
Great overall experience. Loved having my new phone delivered.
Very helpful and kind! Very good work done and fast!
Very easy quick through process. Very satisfied with my experience.
Having Asurion it's so helpful and easy, and I can do the claim very easy on the website.
This was a really great experience. Nothing I expected but I am grateful it was resolved this way.
Great, easy to talk to the technician. He explained what was wrong and what needed to be done.
I think the website was a great tool to use. I think the need to make it simple for older people
Gain trust and grow your business with customer reviews.
Asurion is a leading provider of device insurance, warranty & support services for cell phones, consumer electronics & home appliances. Protect your device.
