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Asurion has a rating of 4.6 stars from 10,697 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone, and next day. Asurion ranks 2nd among Tech Support sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I use asurion through AT&t it really does come in handy when you need it. I appreciate that you can get the issue corrected and then the payment is put on to your bill rather than paying up front. I'm insured on all my electronics with asurion!
I received a total of two telephones and neither one I could be heard when talking. I'm pretty certain that I'll be taken care of properly and accordingly.
Super happy, and this treatment was fantastic and very fast.
Claim was easy to file without any hiccups. The resolution was quick and easy.
I had several experience with this company and I am happy with the services.
Process was extremely easy and the representative was very helpful.
Very good customer service, the claim process was very easy.
Appreciate the easiness. Most of the questions were straight to the point. Thank you.
The company is very cooperative and the technician was knowledgeable.
Very easy to file a claim and very friendly website.
Thanks very much customer service!
They helping Customer right away!
The online chat was quick and easily and very helpful
Excellent service. Easy directions to follow. Highly recommend this service.
Chelsea provided me the answer to my question on blocking texts on my phone
No long to wait, no problem all was smoothly thanks
Very satisfied of your service thanks it was very fast
Everything was fine people was
Perfection at what that do
This is really easy now. I hate going to the store to get a new phone. This is so easy.
They are awesome I have my stolen item the next day
Tech was super knowledgeable and helpful! Great service for sure!
Awesome customer service rep reassured me of smooth activation and phone transfer very happy
Quick, easy, painless, very helpful, and very caring
My broken screen was repaired in less than an hour in my driveway.
Was very easy to do. And I was able to get thru it very quickly. Thank you
Gain trust and grow your business with customer reviews.
Asurion is a leading provider of device insurance, warranty & support services for cell phones, consumer electronics & home appliances. Protect your device.
