Asurion has a rating of 4.6 stars from 10,697 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone, and next day. Asurion ranks 2nd among Tech Support sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I use asurion through AT&t it really does come in handy when you need it. I appreciate that you can get the issue corrected and then the payment is put on to your bill rather than paying up front. I'm insured on all my electronics with asurion!
I received a total of two telephones and neither one I could be heard when talking. I'm pretty certain that I'll be taken care of properly and accordingly.
The hardest part was finding the website. Everything else was a walk in the park on a sunny day.
Our office chair broke and with the warranty the chair was replaced with no questions asked
Good service and excellent technician and professional attention thanks
Very good experience and informative. Allen was very personable.
Very simple and easy. Totally satisfied and rather online
Fast and easy, great job guys thank you. I broken my phone and replacement was fast and easy.
My need was fixed and the experience was satisfactory.
I wish I could use talk to text!
Excellent people who are an enjoyable experience to talk to
Great job fixing my ipad and great customer service
Asurion service was excellent. Understood problem and fixed it. Excellent service. Thank you
Very good customer service, very easy fast and convenient
Lost my phone was told to go to this site and the site was very easy to use
Easy to use site, good flow. Good display. Plain language and good choice.
Nathan, was very helpful! At Asurion Wesley Chapel Fl,
Amazingly easy service. Quick and fast. I love asurion!
Fixed very swiftly, overall happy with this service.
He was so knowledgeable and patient while we set up our replacement device!
The technician that assisted me was very friendly and super helpful.
My experience with Asurion was so good, I really appreciated what they helped me to accomplish.
The representative that came out to our house was very professional, friendly and helpful.
The best experience I have ever had processing a claim. Very fast & easy.
Awesome experience at this ATT store. The tech is very helpful!
Extremely satisfied and customer service are very happy to assist you
Asurion is a leading provider of device insurance, warranty & support services for cell phones, consumer electronics & home appliances. Protect your device.