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Asurion has a rating of 4.6 stars from 10,699 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone, and next day. Asurion ranks 2nd among Tech Support sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I use asurion through AT&t it really does come in handy when you need it. I appreciate that you can get the issue corrected and then the payment is put on to your bill rather than paying up front. I'm insured on all my electronics with asurion!
I received a total of two telephones and neither one I could be heard when talking. I'm pretty certain that I'll be taken care of properly and accordingly.
Dropped phone, thought I would get it repaired but I get a replacement.
Very easy to communicate, very patient while I had to handle other business.
Washer broke and they were out in 3 days and had us repaired in 3 more days.
Was easy to navigate through. Love this! Definitely recommend this to everyone!
Using the app was great! It was easy and efficient. However, the deductible was high.
My experience is very good. The service is very fast and satisfying.
I don't know what to write but I can say it is good to by insurance always it is very good to have
Excellent service. Very fast and professional! Christian was very nice and helpful
Called them and they quickly handled my issue and fixed my laptop
The turn around point for my phone to be done was surprisingly fast. Great service
The ease of service was great. Shipping was fast. Excellent service
Was Fast!
Talked to a person on what the issue was and it was a fast process
The associate was prompt and professional and clearly explained the process.
Very nice service, very helpful! Very friendly, helped me with my concerns
Claim process was very easy. The person helping was very much helpful
The experience was very good. The technician was very experienced and resolve my issue so fast
Very quick to response to my replacement using my Asurion warranty plan
Friendly and accommodating. Let me know when they were coming and when they would return.
Wonderful company to work with. The employees are friendly and easy to work with. Awesome!
Gave the information needed and Karen provided the link to get to the label momentarily.
Gain trust and grow your business with customer reviews.
Asurion is a leading provider of device insurance, warranty & support services for cell phones, consumer electronics & home appliances. Protect your device.
