- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Asurion has a rating of 4.6 stars from 10,697 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone, and next day. Asurion ranks 2nd among Tech Support sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I use asurion through AT&t it really does come in handy when you need it. I appreciate that you can get the issue corrected and then the payment is put on to your bill rather than paying up front. I'm insured on all my electronics with asurion!
I received a total of two telephones and neither one I could be heard when talking. I'm pretty certain that I'll be taken care of properly and accordingly.
Had no trouble connecting and the agent was very quick to reply. Only took minutes
Extremely easy to file claim and setup appointment
Rejoice was an amazing rep that handled my issue quickly and professionally. Highly recommend.
Great service with the online chat function and issue was resolved
Fast and easy, almost makes you want to break your phone
Called the number handled quickly and efficiently. I would recommend them
Small diamond fell out of ring; always have gotten Asurion jewelry policy;
Awesome experience with replacement. Fast and easy.
My experience with this company has been amazing so far I love it
She was very helpful and friendly, would give 6 stars if possible
Good attentive interaction. Quick. Explained option
Great experience, ver easy to navigate through in getting my claim filed
Technician was ver knowledgeable and professional, resolved the issue really fast
Super easy Johnny was awesome give him some more money!
Easy and fast. No extra time needed all information was in the system.
Robert went thru lots of steps to fix my printer problem. Was very patient and nice
That tech coach was very helpful and answered my questions
Easy n Fast to be helped in the write direction.Thank you.
The worst insurance company I've dealt with. Charged me 229for both my items watch and phone theft!
Tip for consumers:
You may wanna find an alternative insurance company or Work directly with apple.
Products used:
iPhone 12 64GB and Apple Watch 4th Generation.
I had no idea how to setup my new phone. Alicia went above and beyond is assisting me.
Much easier than I had imagined website was easy to access
It was easy to chat with a representative who processed my dog harness claim.
Gain trust and grow your business with customer reviews.
Asurion is a leading provider of device insurance, warranty & support services for cell phones, consumer electronics & home appliances. Protect your device.
