Asurion has a rating of 4.6 stars from 10,697 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone, and next day. Asurion ranks 2nd among Tech Support sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I use asurion through AT&t it really does come in handy when you need it. I appreciate that you can get the issue corrected and then the payment is put on to your bill rather than paying up front. I'm insured on all my electronics with asurion!
I received a total of two telephones and neither one I could be heard when talking. I'm pretty certain that I'll be taken care of properly and accordingly.
Magnificent, outstanding, awesome, adequate, made my day.
Perfect; everything went very smooth and I was confident in my representative' knowledge. Thanks!
Easy access, friendly tech, very professional. I got my device activated in no time at all. Thanks!
Ann did a wonder job... she was very helpful. I hope this is enough letters.
Everything was easy and quick to solve. They resolved the situation with good professionalism
Super easy to use. I would recommend not wanting on the phone this was such a great experience.
The service was great and will recommend it any one.
So far the online experience has been great! Easy to file!
Fast and courtesy excellent customer service from Denise
Faster and more efficient than promised. The only place to buy electronics.
Awesome customer service!
Very helpful!
I was treated with kindness and attention to detail.
Filing our claim on the phone was an easy, quick, and completely satisfactory experience!
They help you with your claim in mean time. Very respectful and fast response.
Handled with care and understanding professional all the way.,.
Instructions included in box would be wise. Some of us are old and don't understand SIM cards etc
Reliable fast and comprehensive. Way to go. Glad i opted in for insurance.
Smooth and very easily completed.Raymond was extremely helpful.
They help me in every way no doubt
I'm 100 % satisfied
Asurion is a leading provider of device insurance, warranty & support services for cell phones, consumer electronics & home appliances. Protect your device.