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Asurion has a rating of 4.6 stars from 10,695 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone, and next day. Asurion ranks 2nd among Tech Support sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I use asurion through AT&t it really does come in handy when you need it. I appreciate that you can get the issue corrected and then the payment is put on to your bill rather than paying up front. I'm insured on all my electronics with asurion!
I received a total of two telephones and neither one I could be heard when talking. I'm pretty certain that I'll be taken care of properly and accordingly.
I was credited for my purchase of a defective item
Very easy to submit the insurance claim I'd recommend it
It was very easy with great service to file a claim via chat.
Outstanding charismatic understanding professionalism promptness
Really easy and only $30 to replace phone glass on my android.
They came on time, we're super kind, fixed everything and i am so satisfied!
Resolved my laptop issue quickly and made the process easy.
I received prompt and professional service to resolve my issue.
Very non-readable phone, submitted my claim, same day appointment and immediately fixed!
Easy user interface. Got the claim entered and repair setup in under 10 minutes
Was easy and faster. Just in one day i have it my new cel phone.
Asurion was very understanding and listened to our particular issues
Replaced cracked screen quick prompt and professional
Very helpful i would definitely recommend this place to everyone
Phone was repaired just a few days after I dropped it at my own home. Very convenient.
Requested claim reviewed and accepted in timely manner
The first lady I spoke with seemed to be in a hurry.
Repaired my broken iPhone quickly. Great technician Very professional service
Great company never had any problems with making a claim. Everyone should always get insurance.
Best customer experience that I've ever had. I wish all companies were like this
Gain trust and grow your business with customer reviews.
Asurion is a leading provider of device insurance, warranty & support services for cell phones, consumer electronics & home appliances. Protect your device.
