Asurion has a rating of 4.6 stars from 10,695 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone, and next day. Asurion ranks 2nd among Tech Support sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I use asurion through AT&t it really does come in handy when you need it. I appreciate that you can get the issue corrected and then the payment is put on to your bill rather than paying up front. I'm insured on all my electronics with asurion!
I received a total of two telephones and neither one I could be heard when talking. I'm pretty certain that I'll be taken care of properly and accordingly.
It was the most simplest thing I ever done on line far as a refund
Security is Super Important so having a team to back your families devices!
Thank you
Awesome didn't take long to get my claim approved.
Fast simple a most have for any product you buy anywhere
Walked me through the process just fine thanks great experience
Very easy to get dropped phone replacement. We had roof problems from hurricane
Difficult on the website but still everytime i call in. Quick and easy.
They took care of my problem in a timely manner. With no problems.
The transaction was fast and simple. I will be using asurion again
Easy to deal with got done quickly replacement showed up really fast
Fast and easy claim have had assurance on many devices always good
Needed help initiating cell on new device.
Angela was very helpful. Made it easy.
Battery won't keep a charge. Apparently they needed to replace
Kim was very helpful and explained everything to me!
Fast and friendly service my problem was resolved quickly. Thank you
The gentleman was very nice and handled everything so nicely
Everything was quick and easy. They walked me through the steps without a problem!
Very easy. Always Verizon availability works for my family y
Ryan did a very professional job at helping me with my claim
Super simple way to get your phone repaired and it took no time at all.
Great experience with this company, would highly recommend their services
Quick, easy, and professional service. Same day delivery. Excellent
They always very helpful thanks guys. 5 stars my number 1 phone companies I really appreciate
Asurion is a leading provider of device insurance, warranty & support services for cell phones, consumer electronics & home appliances. Protect your device.