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Asurion has a rating of 4.6 stars from 10,695 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone, and next day. Asurion ranks 2nd among Tech Support sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I use asurion through AT&t it really does come in handy when you need it. I appreciate that you can get the issue corrected and then the payment is put on to your bill rather than paying up front. I'm insured on all my electronics with asurion!
I received a total of two telephones and neither one I could be heard when talking. I'm pretty certain that I'll be taken care of properly and accordingly.
Good experience, easy person to work with.Help ne every step!
Damian did a great job and was very patient with me.
Asurion was prompt with no hassle in trying to resolve my problem.
Good experience good experience good experience good experience
Great customer service and patience!
Thank you so much
Had to get my phone activated and it was easy process
I dreaded this claim but to my surprise it was super straightforward and simple
Asurion tech is solid for each issue I've had and I enjoyed the wonderful ladies who have helped me
The installers where very nice and did a great job!
Disappointed, so I want to contact support and get this resolved.
Excellent experience. Charles was very helpful. Gave easy to understand instructions and feedback.
Quick easy no hassle. Phone will be delivered same day.
Chelsea new what to do right away and problem was solved!
I didn't have any issues or problems with your product. Thank.
They were quick to respond, help and resolve my issues. Very helpful
The online interface was top notch, streamlined and effective
Filed a claim with no problem, very easy to follow instructions..
Rejoice did an amazing job! She made my claim process extremely easy.
Scary at first. Being new to this but felt comfortable as we went thru the steps
Needed to activate a new phone. 10 minute Chat with Brian had us working. Thanks.
Karen who helped me out was kind, quick and got everything handled within minutes.
Love this company and the way they made claims so easy
Gain trust and grow your business with customer reviews.
Asurion is a leading provider of device insurance, warranty & support services for cell phones, consumer electronics & home appliances. Protect your device.
