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Asurion has a rating of 4.6 stars from 10,695 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone, and next day. Asurion ranks 2nd among Tech Support sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I use asurion through AT&t it really does come in handy when you need it. I appreciate that you can get the issue corrected and then the payment is put on to your bill rather than paying up front. I'm insured on all my electronics with asurion!
I received a total of two telephones and neither one I could be heard when talking. I'm pretty certain that I'll be taken care of properly and accordingly.
Great customer service love it
Fast and easy process
Kevin was very helpful and assured me he would get it rectified
Extremely helpful, just needed to provide my order number and they did the rest.
This company is true to their word.
Excellent service
Thanks for making this painless. And sending our a replacement quickly
I'd rather speak with someone, but coming to my location is not bad.
Very easy and fast service I'm really happy with the insurance company
Great, fast service. Able to fix issue easily and associate was friendly. Ty
Megan got my phone to work! I appreciate how easy she made the whole process for me.
Experience excellent. Penny was friendly helpful and resolved my problem
Everything was extremely easy and understanding thank you so very much..
Christian went the extra mile. Took care of everything
I Absolutely appreciate Patrick's help, he took care of business and got me going.
Absolutely worth getting insurance, easy claim. Best thing I ever spend
It was a good experience I didn't have any problems
I always have great experience with your company and service
Extremely easy to deal with. So glad I bought the extended warranty.
Karen's excellent customer service made this claim process very easy and quickly.
The staff went above and beyond to assist me Thank You
Very helpful. And got me my new phone. I really appreciate it.
Wilson listened and took care of my situation! Well done A+
Gain trust and grow your business with customer reviews.
Asurion is a leading provider of device insurance, warranty & support services for cell phones, consumer electronics & home appliances. Protect your device.
