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Auto ForwardReviews 418

2.6

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Auto Forward Reviews Summary

Rojerspy Monitoring Service has garnered mixed feedback, reflecting a dichotomy in customer experiences. On one hand, users appreciate the effectiveness of the monitoring software, particularly its non-intrusive nature and comprehensive insights for device usage, which some find beneficial for parental oversight. However, numerous complaints highlight serious concerns regarding customer service, including difficulty obtaining refunds, unexpected charges, and unresponsive support. Many customers express frustration with the company's perceived lack of transparency and reliability. Overall, while the product shows potential for effective monitoring, significant improvements in customer service and communication are essential for enhancing the company's reputation.

This summary is generated by AI, based on text from customer reviews

service
131
value
128
shipping
103
returns
124
quality
123
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Georgia
1 review
16 helpful votes
Follow Connie D.
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This is a complete & total SCAM! This company should be shut down for fraudulent practices. The program doesn't work at all and they refuse to refund your payment if you "activate the license key" which obviously is necessary in order to find out it doesn't work. I am in the process now of disputing the transaction with my credit card company.

DO NOT BELIEVE THE POSITIVE REVIEWS and purchase unless you're willing to throw your money away.

Date of experience: August 31, 2016
New York
1 review
5 helpful votes
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GOT THE JOB DONE FAST!
August 21, 2016

Great software! It'll took a couple of minutes for my phone to connect with the other one and see all the dirty details that I suspected. Sort of exactly what I thought was true and auto forward proved it for me. Anyone on the same situation like mine I would advise getting it. Cheap, fast and good!

Date of experience: August 21, 2016
Malaysia
1 review
15 helpful votes
Follow Valerie B.
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Never update.
After all installation they will politely ask you to ROOT the target device.
By that time you would have lost access to the target device.
Then they sent a link for another app. How COOL (stup! D) is that?

Date of experience: August 4, 2016
Texas
1 review
0 helpful votes
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My mom used this software to be a total creep and spy on my Facebook and stuff. That's such an invasion of privacy isn't it?! She said it was for my own good and cause I was failing Spanish. Like my phones the reason for that... Can someone tell me how I get this stupid thing off my phone?!

Date of experience: August 2, 2016
VI
1 review
37 helpful votes
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Auto Forward worked great! I didn't believe the website or some of the reviews that said how good it worked but decided to give it a try anyway and I'm glad I did! Everything worked good and went super smooth. All I did was download it and enter the the number, just like in the video and within a few minutes a connection was made and I saw all the stuff I needed to see. I was able to see text messages he sent and received. I saw his location. And I even listened to his calls. Very good app that I would recommend to anyone.

Date of experience: July 14, 2016
Maryland
1 review
15 helpful votes
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This is a pure scam. I had this product for months never worked, I did all they said at the end they even refused my refund

Date of experience: July 14, 2016
France
1 review
1 helpful vote
Follow Anna S.
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The call recording worked fantastic. Much better than other programs I tried. I tried using mspy but found that I had many problems with it. I immediately turned to this program and was happy right of the bat. Much easier to use more features and the customer support was there when I needed it.

Date of experience: July 9, 2016
Nevada
1 review
9 helpful votes
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WORKED GREAT
July 9, 2016

It worked great! Fast, easy and most of all he never knew it was on his phone which made it really nice being that I got to see everything he was saying to his whore! For anybody in a situation like this I know how hard it can be to make the decision to use software like this, but let me tell you, it is well worth the money and the time. Clarity and peace of mind is well worth it.

Date of experience: July 9, 2016
California
1 review
5 helpful votes
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Good Program
July 9, 2016

I thought this program worked very well. It was very easy to use from start to finish and I was able to see everything I needed to see from the target phone. The information was laid out neatly which made everything very easy to read and organize. I really like that I was able to see the deleted text messages from the phone. This is what I needed to see most so I was very happy to see that it did work. I would recommend this program.

Date of experience: July 9, 2016
Canada
1 review
24 helpful votes
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Scammers
July 7, 2016

After reading some bad reviews on this company, desperation allowed me to believe the few good ones. Now, I'm believing it's the same person writing the good reviews because this company actually operates with at least 3 different names. They lie to you and when you purchase their product, they never refund. I've now realised that I've fallen victim like hundreds others to this company and it's exactly the same reasons given for no refund. I did not use their product and they promise to refund then changed their mind. How can we shut them down? I need to report them to google so they get deleted from google search. I'm going to do all that I can to put them out of business

Date of experience: July 7, 2016
TW
1 review
17 helpful votes
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It's a nightmare
July 6, 2016

Stupid me, I actually read all the bad reviews, but I still purchased the product, because I was curious, and stupid.
Turns out all the bad reviews are true.
The customer service on the phone all sound very friendly and willing to help, but from the voice and accent I think it's the same person, just use different name every day...
And they can't really help you much, they will forward your questions to the technicians. And it's through email, you can't talk to the technician on the phone. After I did whatever they told me to do and set up, but it's still not working. So they keep writing me the same thing and wanted me to wait for 24-48hrs for my data to download, of course after more then a week still nothing happened.
It's a nightmare to ask for the refund. Again it could be the same person in refund department, no matter his or her name is Jacqueline, Billi or Nicole.
They agree to give my money back at beginning, but of course I didn't get it. So I wrote to them again, then they told me I am not eligible for the refund. After several emails to explain and question, they started to ignore me...
So keep away from Auto-Forward, Highstermobile and Easyspy, they are all the same company.

Date of experience: July 6, 2016
Philippines
1 review
0 helpful votes
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Amaing App
July 2, 2016

The App is amazing when it works. It has nice features, for Android, it needs to be rooted to view social media and jailbreak for Apple. This is a nice invention.

Date of experience: July 2, 2016
Philippines
1 review
0 helpful votes
Follow Adanya I.
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This is my first time to write a review for the app which it works and help me a lot. Its very helpful and easy to use. I highly recommend this application and its a user friendly. All I can say that I found an application for my daughter to view all the information on her phone. All in all its a great app for a parent like me.

Kudos for the developer as well as the Customer representative on this Auto-Forward.

Date of experience: July 1, 2016
Philippines
1 review
1 helpful vote
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Excellent app. I have tried different monitoring program and so far Auto forward is the best. Really good product! I was able to get the information I need from my target device. Easy to use and install. Will definitely recommend this!...

Date of experience: July 1, 2016
Philippines
1 review
5 helpful votes
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I'm so impressed and satisfied with this product.
Overall performance was excellent. Easy to use and installation process was a piece of cake. I got all the data I needed. Will definitely recommend it!

Date of experience: July 1, 2016
Virginia
1 review
7 helpful votes
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SCAM
June 29, 2016

This software is crap. I downloaded and now almost 2 months later nothing. Did everything they said to do accessed the device several times, forced iCloud backups and nothing. Nothing special with the phone, basic iPhone 6+ 1 version back from current. Only 16g of memory everything enabled as necessary and nothing. Haven't tried to get my $ back yet but as other reviews state damn near impossible. What a waste of $. DONT BUY

Date of experience: June 29, 2016
GB
1 review
7 helpful votes
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I purchase the software which didn't work and the support team could not resolve the problem. I was granted a refund on 9th June which was never received. I sent serveral emails which I had no reply to and called from the uk and was told I would get call back from supervisor. Still waiting... No reply or call back or refund. I would not recommend buying from these people and agree with other views that this is a scam. I m thinking of seeking legal advice... PLEASE BE CAREFUL BUYING ANYTHING FROM AUTO FORWARD
Nicky

Date of experience: June 28, 2016
California
1 review
0 helpful votes
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Got the job done!
June 23, 2016

This software got the job done when my employees clearly weren't. It lead me on to their lazy ways, showing me all their texting, calling, and social media. I would've been totally clueless if it wasn't for Auto Forward.

Date of experience: June 23, 2016
California
1 review
7 helpful votes
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Saw Everything!
June 23, 2016

I purchased this software when my daughter was at the impressionable age of 15. I noticed her mood changing and she wasn't "my little girl" anymore so I wanted to make sure she was okay. With Auto Forward I was able to see everything and get a full picture of what was going on in her life. Thank god there was nothing and she was just being a moody teenager, but Auto Forward would've been there if I needed it.

Date of experience: June 23, 2016
New Jersey
2 reviews
13 helpful votes
Follow JOSEPH H.
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After my purchase they sent me an email on how to activate. When you open it they screenshot it and say that that constitutes activation and will not refund you. Policy says as long as you don't activate with your license key or upload data they will refund you. I never typed in an activation code or a phone number for the Target which you must have in your possession. Without that there is no way for you to upload any data. But they still will not refund me. Also they're APK file is caught immediately by any security software on your phone and notifies you at once that surveillance software has been installed on this device.
So good luck using it on any current phone with either Lookout security or Symantec or Norton

Date of experience: June 22, 2016

From the business

The ultimate software for cell phone extraction, backup and data spy recovery resulting from a lost, stolen or damaged phone. Text data spy recovery app


auto-forward.com
Port Jefferson Station, NY, United States