• Auto Forward

Auto Forward

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Overview

Auto Forward has a rating of 2.5 stars from 417 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Auto Forward most frequently mention customer service, target phone, and refund policy problems. Auto Forward ranks 20th among Mobile Applications sites.

  • Service
    123
  • Value
    120
  • Shipping
    98
  • Returns
    118
  • Quality
    118

This company does not typically respond to reviews

Positive reviews (last 12 months): 16.7%
Positive
1
Neutral
0
Negative
5
1270
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How would you rate Auto Forward?
Top Positive Review

“It's great to hire service with All Cracker”

Bella K.
4/16/24

I wanted to check my spuose's device and tried many applications but everywhere root was required to check social media. Thanks to all cracker I can do it without root. Just try their Family kit it includes every premium feature and it worth it. You can text them as well for help +1::904::200::6303

Top Critical Review

“Rojerspy Monitoring Service has proven to be incredibly effective in monitoring devices.”

Bethany B.
7/2/24

Rojerspy Monitoring Service has proven to be incredibly effective in monitoring devices. Their software provided comprehensive insights into device usage without being intrusive. You could check them on Instagram

Reviews (417)

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Reviews that mention popular keywords

monitoring app (43) text messages (35) cell phone (33) monitoring software (14)
Thumbnail of user chased8
Switzerland
1 review
0 helpful votes
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February 3rd, 2016

I own a car repair shop and we offer a service where we drop off the cars when they're done and the owners can't come down to pick them up. This means I have to send out 2 of my drivers to drop off the cars. Lately my drivers were taking way longer than they should've and I was concerned. I installed Auto Forward into their company issued phones and I could see exactly where they were during the drop off. It was very helpful to keep my employees on track.

Thumbnail of user coleenb1
Canada
1 review
24 helpful votes
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July 7th, 2016

After reading some bad reviews on this company, desperation allowed me to believe the few good ones. Now, I'm believing it's the same person writing the good reviews because this company actually operates with at least 3 different names. They lie to you and when you purchase their product, they never refund. I've now realised that I've fallen victim like hundreds others to this company and it's exactly the same reasons given for no refund. I did not use their product and they promise to refund then changed their mind. How can we shut them down? I need to report them to google so they get deleted from google search. I'm going to do all that I can to put them out of business

Thumbnail of user taliah1
Canada
1 review
0 helpful votes
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January 16th, 2016

The best spy app I bought. I tried mSpy and Flexispy, but found they bith had too many "bugs" and other issues. Mostly, they do not have telephone support. Auto Forward is good. It got GPS, texts, calls and overall worked very well. The best thing is that they have telephone support 24/7... BIG PLUS and that the program actually works!

Thumbnail of user ryang42
Switzerland
1 review
0 helpful votes
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February 18th, 2016

As a concerned dad of a teenage girl I was curious about what she was doing online. I know like every other little girl she's obsessed with social media and taking selfies, but where those selfies were going was the part that concerned me. I used Auto Forward to monitor her photos, texts and social media and it was awesome! I found out that she was only sending silly faces and texts to her group of friends and that was it. Thank god! And honestly what was I thinking? She is only 12 after all! But whatever. Auto Forward definitely helped calm my suspicions!

Thumbnail of user angelac1169
North Carolina
1 review
24 helpful votes
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May 18th, 2021

I brought the service and tried it out. I went through the steps of install but couldn't retrieve any of my spouse texts. Just her contact list. So I was disappointed, I requested an refund bc it was within the refund timeframe. Still haven't received my refund. I don't recommend this service bc it doesn't work like it says and you have problems getting your money back. I had an Android phone.

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Value
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Quality
Thumbnail of user perezb4
Singapore
1 review
0 helpful votes
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August 3rd, 2021

I was hesitant in using Auto Forward because the way my colleague describes this spy app, it sounds like it's too high-tech and too advanced that I might not be able to cope up. I'm not really tech-savvy which is why I was looking for a way to somehow catch up with my son's tech-savviness. When I started using the app, surprisingly, it's super user-friendly. The dashboard is straightforward and organized. And since it's automated, I don't really have to do anything else than accessing and viewing the readily available reports.

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Value
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Thumbnail of user lindas3080
Kentucky
1 review
6 helpful votes
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February 21st, 2021

Missing most of the text messages. It is hit or miss as far as phone calls and texts. I have verified several missing messages and a few phone calls. No one answers the customer service phone number. All technical inquiries must be done through email. Android users: YOU MUST have the target phone! If you do not have access to the target phone don't waste your money.
Also, the phone number is all you get. You will not know who is sending the text. You have to buy a subscription to Kiwi in order to do a phone number lookup. Not worth the money.

Service
Value
Quality
Thumbnail of user charlesh94
California
1 review
1 helpful vote
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October 21st, 2015

I wanted an app to see what my son was posting on Facebook. He hides his cell phone with one hand when I come near him. I wasn’t sure about buying any kind of spy app, but Auto Forward so easy to use that I told my friends about it. At first I put in on my own phone, which was a mistake. I called the customer service number and the operator was really helpful and guided me through re-installing it on his phone. The customer service is great and I love this app!

Thumbnail of user mdum1
South Africa
1 review
0 helpful votes
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May 18th, 2022
Verified purchase

Never fall in this trap, the company is a scam... On the advert its only $6 then when you buy it they take $143 then when you ask for a refund... They keep on promising lies. This is a Big scam taking money from poor people

Tip for consumers:
Auto forward is a big scam please don't fall in trap!

Products used:
Been waiting for the refund

Service
Value
Shipping
Returns
Quality
Thumbnail of user carolynnc1
Illinois
1 review
4 helpful votes
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February 17th, 2016

They have a lot of false advertising on the site about what this product can do. You can only view call log, text and photos unless you root the phone. Also, gps works sporadically, photos and contacts appear and disappear randomly, call log list the same call 20 times in a row so it is hard to read. I had to install twice to get it to work. Customer service is very slow to respond and just keeps sending links to root the phone. VERY DISSATISFIED with this.

Thumbnail of user peterl115
New York
1 review
0 helpful votes
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April 9th, 2016

As much as any piece of software could, this program saved my life. It did everything it was advertised to do. Together text messages, browser history, GPS location. I saw photos and videos and was able to listen to calls. When I first got to the website I wasn't too sure about something like this. I heard about it but didn't really think it was possible or that it would actually work. Auto forward definitely did work and it worked quite well.

Thumbnail of user vickib137
Wisconsin
1 review
0 helpful votes
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October 10th, 2018

Not useful if you want to be discreet about monitoring.
The Hawthorne effect suggests people act differently when they know they are monitored, therefore this is not useful if you are trying to "catch" someone as the advertisements suggest.

Thumbnail of user javierh69
New Jersey
1 review
0 helpful votes
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October 9th, 2021

Besides monitoring my kids' phone activities, I was able to back up my important files. All multimedia files I received, downloaded, and saved on my phone and tablet are stored in my online dashboard so I Have extra copies in case I lose the original files for some reason. I can also recover deleted messages and call logs.

Tip for consumers:
Great for file back-up and recovery

Products used:
spy app

Service
Value
Shipping
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Thumbnail of user thaliaa
New Jersey
1 review
76 helpful votes
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May 6th, 2015

... how all the positive reviews are total cookie-cutter responses. They are all way too positive, use language that the average person would not use in a simple product review, and sound like they were all written by the same person. So ridiculous and so obvious. I came here looking for honest reviews to decide whether or not I should buy this product. Guess I came to the wrong place.

Thumbnail of user shaynal
Switzerland
1 review
2 helpful votes
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January 25th, 2016

Got a bad feeling in my gut and it was right! My crap of a bf was talking to 2 other women, sending each other naked pix and telling the same $#*! he was spewing to me! Im so pissed but I kick his $#*! to the curb so hes someone elses prob now! Thanks to Auto Forward for saving me from him.

Thumbnail of user jackg54
California
1 review
0 helpful votes
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April 16th, 2016

I am always on the road with my job so was important to me to find a program that can monitor phone without actually having it. Auto forward gave me that option and I'm very happy to say that it did a very good job. I consider myself to be a novice when it comes to cell phones so was very helpful to have their support staff available to me. I had several questions while setting up the program and they were available to help me and made it very easy. I probably could've done without them but it was nice to know they were there anyway. Very helpful, very professional. If you're like me and have difficulty sometimes with tech gadgets you should really go this program. They will make the process easy for you to make sure that you don't waste money

Thumbnail of user christinah92
Illinois
1 review
0 helpful votes
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January 9th, 2018

Dont buy Auto Forward, it is a waste of time and money.
Lots of feature of this app dont work and when you contact customer support,
They always make excuses like maybe you have a bad internet connect etc. I
Found a better app instead that is cheaper, has better features which actually
Work and their customer support is great. Its Xnspy. It is tried and tested
Guys.

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Value
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Quality
Thumbnail of user wandav34
Maryland
1 review
3 helpful votes
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March 23rd, 2021

I bought this app because it states you don't need access to the other phone, but you do. I tried to get my money refunded back and that never happened either. You can only email them and they reply back stating they have refunded your money but it never shows up on my card. Recommended to use a different provider!

Products used:
None

Service
Value
Returns
Quality
Thumbnail of user maryjanem2
1 review
0 helpful votes
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April 7th, 2016

I'm not the most tech-savvy person so it came as no surprise when I didn't know what I was doing. I called up and got a real person person on the phone right away! They were so helpful and knowledgeable about the product. Not even 5 minutes on the phone with them and my program was up and running. It was honestly the most pleasant experience I've ever had with customer service!

Thumbnail of user robertb5136
California
1 review
2 helpful votes
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July 28th, 2021

I have check out several software for tracking you phone and text message for the Phone and we brought and tested this software and it's a total Rip Off! They know that the software is not working like it should work and when you try and get your refund back in the 14 days they keep answering you but keep doing that till the 14 days are gone. Then they shoot you there refund policy. Please don't waste you money on this software
Also the software is suppose to be for $69.99 Dollars and they make it look like you are suppose to buy the Extended Download Warranty and a Live 1 on 1 Telephone support which total package was $129.97 dollars.
I never was able to do a live one on one with them.
Also if you check them out on the BBB they have a F Grade. Wish i would have gone down that road First and i would never have fell for their software.
As you can see the software will get the some photos but NO Text messages from any of the social Media Sites.

Tip for consumers:
Please don't spend your money on AutoForward software you will come to regret it.

Products used:
I ended up using Webwatcher and it work like a charm and they let you try it risk free too.

Service
Value
Returns
Quality
Thumbnail of user calibc
Canada
1 review
0 helpful votes
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September 28th, 2021

I just purchased this monitoring app from Auto Forward last week, and I really enjoyed all the features. I gained access to my wife's phone 24/7. I was able to remind her about the important messages from her boss that she missed to read. I was also able to back up some of her important files, in case she deleted them accidentally.

Tip for consumers:
great for back up

Products used:
monitoring app

Service
Value
Shipping
Returns
Quality
Thumbnail of user rociok4
Oregon
1 review
12 helpful votes
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January 25th, 2021
Verified purchase

Autoforward or the Powerline Group is
Very deceiving. They steal your money
By promising what they do not deliver. I was charged $69.00 for the App, which includes a 1 on 1 helpline for $30. One year extended warranty that I did not ask nor was told had to be purchased another $30. Lots of hidden fees. A total of $130 for use whatsoever. There isn't a person to answer their phones You get transfer to voicemail always. Their return policy is 14 Days and it covers every legitimate reasonable consequence from the purchase. Nowhere in the description says you need the consent of the owner of the targeted Device. Autoforward also has to be downloaded on the targeted device. For Anyone that suspects their significant other is cheating and needs to be sure, DO Not spend a penny on this App. It is also
Highly visible on the targeted phone; The Powerline Group that owns Autoforward and other spy Apps, once you give them your money, You are on your own.

Tip for consumers:
must be consented to the download of the Application by the target device owner

Products used:
none . Neither of the 3 products I paid for was useful mis

Service
Value
Returns
Quality
Thumbnail of user alicee10
Texas
1 review
0 helpful votes
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February 2nd, 2016

My daughter wasn't doing well in math recently and I wanted to know why, but like a typical teen she didn't want to talk to me. I had no other option but to monitor her cell phone. Turns out she was texting, posting to social media and surfing the web all through out the school day. It's a miracle she wasn't completely every other subject! I took away her social media and texting privileges for the rest of the school year and she just squeaked by! Thank goodness for Auto Forward!

Thumbnail of user niamb
Sweden
1 review
1 helpful vote
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August 5th, 2021

I decided to install Auto Forward on my personal devices for file back-up and data recovery. All multimedia files I receive, download, and save on my phone and tablet are also stored in my online dashboard so I have extra copies of those which could come in handy in case I lose the original files for some reason. Auto Forward can also recover deleted files, logs, and messages - a feature I love the most.

Service
Value
Shipping
Returns
Quality
Thumbnail of user aleksandran3
1 review
0 helpful votes
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April 25th, 2016

I used Auto Forward to spy on my son to see if he was really doing his homework when he would go to his room or just goofing off on his cell phone. I wanted to trust him, but his grades started to slip past an acceptable level so something had to be done. I saw that he was on social media for about 90 percent of the time he was upstairs.

Now I get to have his phone while he's doing his homework and his grades have started to improve again. Thanks Auto Forward for saving my son's GPA.

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The ultimate software for cell phone extraction, backup and data spy recovery resulting from a lost, stolen or damaged phone. Text data spy recovery app

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Gary L.
Typically does not respond to reviews

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