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BaoHero

How would you rate BaoHero?
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Australia
1 review
1 helpful vote
Follow Gia V.
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Irresponsible
July 12, 2020

Never deal business with them. It is the worst company i ever dealt with. I will take a legal action until i get my money back

Date of experience: July 12, 2020
Taobao A. BaoHero Rep
over a year old

Dear Customer,

Our sincere apologies for the inconvenience that you have experienced. We have checked upon your order and please kindly be noted that we have received your payment on the 15th of May, and on May 29 we have informed you that Due to the COVID-19 pandemic across the world, national and international routes may be affected. So, parcels shipping may be delayed. After informing you, you have confirmed on continuing working on the order and we did upon your request. You have chosen WUHAN EMS as a shipping method which may take 8-15 working days to be received as per their regulation. Please keep in mind, that once the parcel is shipped by the courier the process would be out of our control. There would be many factors like Customs check, holidays, etc which may cause a delay in the parcel. However, we will do our best to assist you if there are any problems during transportation. Please be informed that shipping rules are made by shipping companies, airline companies and governments, but not us. As a buying agent, we have no power over those rules and regulations.

Also, kindly be noted that we already sent you the tracking number earlier and the order had been delivered.

Best Regards

Egypt
3 reviews
1 helpful vote
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Great service
April 13, 2017

I can easily add new items to my exisiting order, and they combine everything for me. They have very reasonable rate also!

Date of experience: April 12, 2017
Taobao A. BaoHero Rep
over a year old

Thank you Sam! We always working on developing our services to satisfy our customer's needs, Taobao Age.

Philippines
1 review
1 helpful vote
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Highly recommended!
August 23, 2017

They have great customer service. Items packed really well and shipped really fast. Ordering and shipping done in around 2 weeks. Highly recommended!

Date of experience: August 23, 2017
Taobao A. BaoHero Rep
over a year old

Hi Kelvin,

Thank you very much for your feedback, we always glad to be on your serve.

Best regards
Taobao Age

Singapore
1 review
0 helpful votes
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I exactly got my order
February 24, 2021

It was perfect service and I love their service.
Goods arrived in time without damage.
Thanks for your good service.

Date of experience: February 23, 2021
Egypt
1 review
0 helpful votes
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Thank you for helping me to get my order as my specific requirements, i will recommend your services for all my friends.

Date of experience: November 19, 2020
Egypt
1 review
0 helpful votes
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They have a professional team, and a perfect service, and they are very helpful. Thank you for all the team.

Date of experience: January 14, 2021

Overview

BaoHero has a rating of 4.5 stars from 16 reviews, indicating that most customers are generally satisfied with their purchases. BaoHero ranks 47th among Shipping sites.

service
3
value
3
shipping
3
returns
3
quality
3