Batteries Plus Decatur Al.

On 3/2/2023 my battery was dead. I took it back to Batteries Plus because it was under warranty. They told me that it would be 3/13/2023 before that exact battery would be back in. And my battery was bad and would not charge. I explained that my car would be down till I received the battery. The manger Bri told me she had 12 coming in on 3/6/23 that were spoken for and if one of them didn't come get the battery she would let me have it. Their phones have been down all during this which is hard to believe. You just get their hours when you call. I did not get a phone call so on Thursday 3/9/2023 I went to check. The manger was not in so I asked the sales girl and told her what the manger had said. She look at me like I was crazy and said they had not received 12 batteries on Monday.
I waited till Monday 3/13/2023 and waited till around 4:00 because I can't call them their phone are still just telling their hours.
When I go in the manger is not there. I told the salesgirl my battery should be there. She asked my name and said she was not showing anything. I give her my phone number and told her that is how the manger had look up the battery the first time. She looked and went to the their back room for 4 or 5 min.

I was to busy to get there on the 14th.
I went back the 15th. This time because I believe I was being lie to I recorded the conversation. I was met with my old battery and told that the batteries were on back order and didn't know when they would get any so l had to take my battery back. I asked if she would swap it for a lesser battery because I had brought their best battery. She said no only the exact battery.
Then she tells me that Florence had them on their shelf. This is after keeping my battery for this long. I said can't you have it shipped here and she said to leave.
I went to Florence l they did not have any. But the manger said she would help but had to try charging the battery first because it wouldn't check if it was bad without a charge. I left it overnight. What do you know it charged and was fine.
Decatur's Battery Plus had my battery for 12 days without trying to charge it. And I had to drive back and forth 4 times or 120 miles and 4 hours to their store. Then drive 60 miles one way to the Florence store or 240 miles and 5 hours. The manger in Florence told me I should not have had to drive to them or waited so long. She gave me their corporate phone number and said to call I will Monday.
That is 12 days without the car and 320 miles 9 hours of driving to charge a warranty battery.
Thanks
Jim Witt

Stay away from Batteries Pus Bulbs

If you need to replace a battery on your iPhone or iPad do not and i repeat do not
Go to Batteries Plus. The batteries they sell are defective. I bought a brand new battery and they installed when I went to pick it up I noticed the LCD screen was not flush with the bezel. They had tried to remedy it for over a week when I decided to just picked it up because the owner said if any problems bring it back.
After 4 months of use I purchased a brand new iPad mini and had put away the old iPad. Three months later I decided to use my old iPad and went to the drawer where it had been kept and to my astonishment found that the battery had exploded and pushed out and cracked the LCD screen and motherboard.
When I approached Batteries Plus their stance was its past the 6 months warranty and that the battery exploded due to high heat or prolonged connection with charger.
My iPad was properly stored away in a drawer and not connected for 3 months til I decided to go look for it. I am aware that the iPad is old, I've had it for at least 10 years but for them to treat me like I don't know how to take care of it and NOT offer an amicable resolution is unacceptable.
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Manténgase alejado de las bombillas Pus de las baterías Si necesita reemplazar una batería en su iPhone o iPad, no lo haga y repito que no Vaya a Batteries Plus. Las baterías que venden están defectuosas. Compré una batería nueva y la instalaron cuando fui a recogerla y noté que la pantalla LCD no estaba alineada con el bisel. Habían intentado remediarlo durante más de una semana cuando decidí simplemente recogerlo porque el propietario dijo que si había algún problema, lo devolví. Después de 4 meses de uso, compré un iPad mini nuevo y guardé el iPad viejo. Tres meses después decidí usar mi viejo iPad y fui al cajón donde lo había guardado y para mi asombro descubrí que la batería había explotado y empujado hacia afuera y agrietado la pantalla LCD y la placa base. Cuando me acerqué a Batteries Plus, su postura era que ya habían pasado los 6 meses de garantía y que la batería explotó debido a altas temperaturas o una conexión prolongada con el cargador. Mi iPad se guardó correctamente en un cajón y no lo conecté durante 3 meses hasta que decidí ir a buscarlo. Soy consciente de que el iPad es antiguo, lo tengo desde hace al menos 10 años pero que me traten como si no supiera cómo cuidarlo y NO ofrecer una solución amistosa es inaceptable.