Overview
BB Wheels has a rating of 4.6 stars from 993 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BB Wheels most frequently mention customer service, next day and great price. BB Wheels ranks 2nd among Tires sites.
Instant Feedback
Quick delivery and assistance with my order. I really appreciate your help.
Great looks good. Super fast shipping. Thanks AAA++++++++++++++
Stewart,
Thank you for your awesome review! We're thrilled to hear you loved the product and the fast shipping. We truly appreciate your support—enjoy!
Thank you,
BB Wheels
Honestly, he was patient and very clean about everything.
Brennon,
Thank you for your kind words! We're glad to hear you had a great experience. Providing clear and patient service is what we strive for. We appreciate your support!
Thank you,
BB Wheels
Great experience at a good price. Very helpful and knowledgeable staff personnel.
Shawn,
Thank you for your wonderful review! We're glad to hear you had a great experience and found our staff helpful and knowledgeable. We appreciate your business and look forward to assisting you again.
Thank you,
BB Wheels
Everything went well. Just waiting on tire to be delivered.
Scott,
Thank you for your review! We're glad everything has gone smoothly so far. Your tire is on the way, and we appreciate your patience. Let us know if you need anything else!
Thank you,
BB Wheels
Great experience as always. One of my preferred places to get tires and rims.
Bo,
Thank you for your kind words! We're thrilled to be one of your go-to places for tires and rims. We appreciate your support and look forward to serving you again!
Thank you,
BB Wheels
When the wheels got here I opened the box and the wheel was dented.
Gage,
I'm sorry to hear that your wheel arrived dented. That’s definitely not the experience we want for our customers. Please reach out to our customer support team, and we’ll be happy to assist you with a replacement or refund. Let us make this right for you!
Thank you,
BB Wheels
After searching for weeks this website made everything so simple although I wish they could Mount and balance the tires other than that everything was great
Daniel,
Thank you for your feedback! We're glad we could make your search easier and help you find what you needed. We hear you on the mounting and balancing—definitely something for us to consider in the future, or check out our sister company WheelSetGo. Appreciate the support, and we're here if you need anything else!
Thank you,
BB Wheels
I purchased this product yesterday
I love the fact you have payment options thats fantastic
Will be buying my tires from you this next year
Thankyou so much
Chris,
Thank you for your purchase and your kind words! We're so glad you found our payment options helpful. We look forward to helping you with your tire needs next year. Thanks for choosing us.
Thank you,
BB Wheels
Ordering tires from BB Wheels was a huge mistake. The slowest most unorganized tire shipment ever. This place may be a scam. Tires never showed up. Customer service is horrible. They have a could care less attitude on my order. They were quick to try to fraudulently sell road hazard on commercial truck tires. I was told just to lie and say the tires were for personal use on a commercial truck. I can not reccomend this place to anyone. See the 89 complaints filed with the Better Business Bureau. Do not believe their responses to negative reviews saying to reach out to them as they want to help. I have reached out to customer service many times and have wasted my time. No one will help. SANDRA should seek employment elsewhere. Whoever owns this business should be ashamed of this level of service. They use T-force to drop ship tires. BB wheels and T-force are a combined pile of *. I guess atleast * exists. My ordered tires do not seem to exist
Avoid BB wheels! You were warned. Brian Schroeder
* Information redacted by admin
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- Albany, MN
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Jeff,
Thank you for your kind words! We're glad we could assist you and that your order arrived quickly. We appreciate your support and look forward to helping you again in the future!
Thank you,
BB Wheels