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Better World Books Reviews Summary
The overall reputation of Better World Books is mixed, with notable strengths in their extensive selection and competitive pricing, often praised for delivering books in excellent condition. However, significant concerns arise regarding customer service, particularly related to shipping delays, fulfillment errors, and inadequate packaging that often leads to damaged items. Many customers express frustration over the return process and a perceived lack of responsiveness from the company. While some customers remain loyal due to the ethical practices and commitment to literacy, recurring issues with order accuracy and support hinder a consistently positive experience.
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Betterworldbooks is a very trustworthy website for any booklover! Would definitely recommend this to everyone that likes a good read but needs to save some money since books can be very expensive. The books never came in a bad shape and dont miss any pages.
The books here are fairly cheap and are in pretty good condition, a book that was over 20 bucks on Amazon was only 5 dollars on betterworldbooks.
I've been buying books from Better World Books for a few years and cannot fault them.
The choice is incredible, the service is great.
I find the books I am looking for at a variety of prices. The orders usually arrive quickly and the added bonus is knowing that I'm actually helping others every time I treat myself to a book!
I also often find books that are hard to get as they are old, obscure or out of print.
Give Better World Books a try, you'll be delighted with them
I first heard about BetterWorldBooks through a server I'm in that listed them as a reliable resource to buy books from. After doing my research, I found that they have sustainable practices in selling books as well as donating proceeds to literacy causes, both of which I wholeheartedly support. I also love that I can get such great deals on almost new books! All that together makes BetterWorldBooks one of my new favorite online book shopping sites.
I bought a bunch of books and I received them in a timely manner and I'm very happy with the purchase. The book store had everything that I wanted. I will order from them again when I need more books.
I absolutely love the email they send out when the books are getting ready to be sent. It's so fun. Their service is great, prices are the best, and the books all came in great condition. I will definitely use them again.
My family and I have done business with these folks for years without issue. Packages arrive in a timely fashion and in good shape. Contents are as described.
Book arrived quickly and was in good condition, especially for a former library copy. Will order from BWB again.
I'm happy with my book buying experience. Book did undergo some minor damage in the unpacking process due to the packaging-- some kind of melted plastic bag situation melted to the book cover in some places and small pieces came off of the gold lettering. This did not affect the text of the book, and the damage was minor.
I have not read this book yet but I got it promptly after ordering it Better world books is a good way to buy used books. I will buy from them several times in the future I'm sure.
Incredibly happy with the fast delivery and my very special book! So thrilled! Have been using BWB many times and it always managed to find beautifully rare books in a very good condition!
I was able to find books that weren't available elsewhere. Also, the people who work there are cool, fun to deal with, and the books came quickly.
I've purchased many time from Better World Books. The service is always excellent, the selection is outstanding, and the prices are great. Highly recommended.
Came a lot earlier than expected and the book was great! No problems with shipping and it arrived in Almost new quality.
Good book, shipped promptly, as described, and a good cause. Infinitely better than that other monopolistic bookseller!
Books in great condition for cheap, fast and inexpensive shipping too! I was skeptical at first since I have never bought books online but this is an amazing website. I bought about 10 already! Thank you for getting me out of my reading funk
The books I bought were ones I've had a hard time finding, until now. They were rated in ok condition but we're in excellent condition! Thank you BWB!
They are so helpful, friendly, and with a generosity of spirit as well. Fast postage, Great packaging. Everything was first rate. Great place to discover hard-to-find books.
The website was easy to navigate, the condition of the used book was as described and perhaps better than I expected, and the confirmation of my sale and delivery was as if it was coming from the book itself, which was super cute and fun! I never read confirmation emails, but this one I did read until the very end. And lastly, the book came fast. I couldn't ask for more from a used book seller! But wait! They donate proceeds to help others have access to books! Win/Win!
Better World Books is a great organization and their books are cheaper than anywhere I've seen, often with free shipping! Shipping times can be a little slow, but it is worth the wait.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members