I'm BEYOND disappointed. I had been a loyal customer but never again. I placed my order online through their website and received an email confirming my order and saw the charge to my card online and was expecting delivery. After one hour I called the restaurant and was told they never received my order. I said I have an email confirming it was received and my card was already charged. I asked if I could send them the email and I was told no, I had to call the company (Beyond Menu) and they refused to help me or assist me. Then I called Beyond Menu and I had to leave a message for someone to call me back. After 20 minutes someone did and he CLEARLY was NOT the US because he couldn't understand English, had a heavy indian accent, and continued to tell me multiple times that the phone was breaking up. He had me confirm about 5 times that I want them to call China Kitchen and send them my order. After I hang up with him I get another call from Beyond Menu - this time a DIFFERENT foreigner ( I could hear the call center people in the background all speaking what sounded like ironically enough Chinese) called and wanted me to give him the restaurant phone number and asked me what could he do for me and I said, I don't know you're the one that called me. The conversation then was ended and I'm still not sure why the second gentleman called me. The first Beyond Menu person I talked to told me he would call me back after speaking to the restaurant and 15 minutes, I never received a call so I called the restaurant to see if they received my order and she confirmed they finally received it. Beyond Menu NEVER called me back.

I will NEVER order with a company that uses Beyond Menu again.