One of two batteries had leaked some battery acid into package. Batteries were poorly charged reading only 11.81 on volt meter. I have not put them into service yet thus can not comment on quality/ durability.
I was hoping to get a 6 volt battery, and you don't carry them. I was a bit taken aback because the battery didn't fill the entire case on the 'big bear' 4 wheeler. (which made me fear that it was not truly an exact match of original equipment.) It does seem to start the engine fine.
My order was reasonably priced and was delivered fast. I would definitely buy from Big Time Battery again!
Battery is as described and so far it's great, bike needs more work to really try out battery
Your customer service is great. Emailing about my order was easy, and replies were prompt, professional and courteous. Delivery time was awesome. It was just unfortunate that the battery was not the correct one to work with my Dyson cordless vacuum, so I had to return it. Even there, returning it was no issue. My refund notification came promptly. I have told others at my workplace about your site, and in the future I would definitely return for products that I need.
Fantastic! Big Time Battery delivered a battery to my door within two days of placing the order.
The price was less than half of what it would cost to pick it up locally.
I highly recommend this company and product!
The selection process was easy. The product that arrived was different than I expected and with no clear way of knowing who to contact for customer or technical service. The product quality seemed very good.
It's been really easy! I am a little nervous though as a first-time buyer. I hope everything goes well.
UPDATE: Everything went great! Got exactly what I paid for and would highly recommend this company.
Easy checkout, low prices. ONLY con is that dimensional differences between new batteries and the original tool batteries made locking and releasing the batteries from the tools were slightly more difficult. They did fully engage the tool, but the catch did not hold as well, but the friction fit held them in place. With minor massaging of the catch, they work just fine! I can accept the small inconvenience because the price and otherwise satisfactory nature of the product.
Customer service was fast and helpful.
But the shipping was slow,
Had to call twice to find out where my order was and when it would be shipped.
Never received a email with tracking number.
Just a email once they got here.
Overview
Bigtime Battery has a rating of 4.7 stars from 3,145 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bigtime Battery most frequently mention customer service and great price. Bigtime Battery ranks 149th among Batteries sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members