Blackberry

Blackberry vs iPhone - What's all this hype about a 3G iPhone? Some of us aren't docked in an office all day and actually NEED more than 5 hours of battery life! I'm always on the go - and a tactile QWERTY is a must for me. For those of us who oftentimes get trapped at airports - the Blackberry Media Sync is also compatible with iTunes! The 3G Blackberry Bold is due to come out so the iPhone really needs to move over. Sure, the iPhone is CUTER...

I also used the phone of the blackberry really it has nice design but due to some reason now switch to apple, but i like it ~ Alexander Zingman

This is the official BB website. I will never ever order from Blackberry again. It's such a disappointment because they are supposedly a reputable company.

I ordered a BB Playbook for $199. It was one of those one day sales. This was supposed to be a Xmas gift. A week went by and I received no emails that it had been shipped. I know there was a high demand so I decided to give it a couple more days.

I logged into my BB account a few days later and I saw that my order was cancelled! I received no email informing me of this. I decided to google it and I found that it happened to a lot of people. Apparently BB was telling people that there was a fraud issue and therefore they weren't able to process the order. That's a lame excuse. Why weren't we informed?

Anyway, I called them and spent about an hour on the phone talking to this dumb woman who had hearing problems. She said that she would have to take my order again and that they would honor the price. Sounded good to me so I proceeded. I asked her if they can ship it overnight or priority and she said they don't use UPS or Fedex so everything ships ground. I told her that that's not what their website says. They offer priority shipping! She said that the website is wrong and they need to fix that because it's misleading customers! Anyway, she asked me for ALL my info again. She said she couldn't access the info from my cancelled order. Ok fine. I had to give her my address THREE times! Why? Because she kept screwing up and her system ACCIDENTALLY deleted everything she typed in. We finally make it to the point where she is running my credit card. She said its declined. I said it's impossible because there's cash on it and it's never been declined. So I offered to give her another credit card. She said I would have to give her my info ALL OVER AGAIN! Yup, address and everything! I finally gave up. I told her that they won the battle. Instead of telling their customers that they didn't have enough playbooks to ship they are lying to them about a "FRAUD ISSUE". Then frustrating them to a point where they don't want it anymore. Such a shame. I thought RIM was better than that.