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Blinds 2Go

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GB
1 review
1 helpful vote
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Velux window blinds
November 6, 2020

Great fit as easy to install with a ladder. Very pleased. Only challenge is opening and closing getting used to it with the velux pole but a bit tricky.

Date of experience: November 6, 2020
GB
1 review
0 helpful votes
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Ordered several new blinds recently and all have come perfectly made and in a quicker time than the estimated delivery at time of order and all were easy to install and look perfect!

Date of experience: February 23, 2019
GB
2 reviews
1 helpful vote
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Don't buy here if you have any problem with your product they won't provide any solution once you have paid.

This is a health and safety issue. The fact that Blinds2Go are not providing us a solution is putting us at risk.
When the blinds were ordered the cord came too short. The windows are quite tall and it is impossible to reach the cord. The issue is that one of the windows are in the stairwell, and we have to use a chair to climb on to it to reach the cord(which is quite dangerous and we already fell once quite badly) and the other in the kitchen on top of the counter, si again we need to use a chair to climb on top of the counter to reach the cord.

The solution is as easy as order new longer cords, but can only be from the same manufacturer.

We have been calling customer service FIVE times in the last two months. Every time they promise they have processed and order to send us new longer cords in about a week. We have received NOTHING. They haven't even post them! Every time I call I spend quite a long time waiting on the phone and explaining, they make false promises, and then nothing received. It is an absolute scam. After all this time waiting with no solution the only thing I feel I can do is alert everybody that they won't provide any support if you have a problem with your blinds. So AVOID!

If we have a severe accident they will be in trouble as we will sue them and make them responsible for it.

Date of experience: November 25, 2021
GB
1 review
0 helpful votes
Follow Sarah J.
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Had a quote with a local business who also fit them. Saved over £100 on 2 windows by getting them from blinds2go and fitting them ourselves. Took only a week to arrive and they look fab up.

Date of experience: August 16, 2017
GB
1 review
2 helpful votes
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Avoid
January 19, 2016

Ordered 3 blinds to an exact measurement - thought I would get 3 blinds back to an exact measurement - but sadly not.
Took 8 days for order to arrive which wasn't the quickest but it was just after christmas so I could tolerate that.

However I should have put what arrived straight in the bin, as that is all its fit for.

Although blinds ordered to an exact size what was delivered was not. Manufactured too big - on advising company they thought it was OK and within tolerance. Then decided they would offer a 20% refund, this then increased to a 30% refund. However 30% of something fit for the bin is no good, as I still need some blinds that fit.

Clearly whoever manufactures the blinds needs a new tape measure or a pair of glasses.

Website says "if you are replacing an existing blind with one of the same size simply measure the blind and specify exact fitting, we will make you one the same size" - well they don't, they make one much bigger and then tell you its acceptable to do so.

You are playing Russian roulette with this company, they are happy to send out something somewhere near the size you want, but are unable to bother to measure the product or use any quality control to ensure it is what you want.

Do yourself a favour and use a different company for your blinds there are plenty out there and they might just give a hoot what they are sending you, this company does't seem to - so avoid them.

Date of experience: January 19, 2016
GB
1 review
0 helpful votes
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Simple instructions for measuring the window. The blind arrived quickly and well packed. It was straightforward to fit and the result is exactly as hoped.

Date of experience: July 31, 2017
GB
1 review
0 helpful votes
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Excellent value and quality
September 21, 2017

Excellent service, value and quality. Website is informative and quick. Blinds are simple to fit and instructions easy to follow. I would definitely use again.

Date of experience: September 19, 2017
GB
1 review
0 helpful votes
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Excellent service
October 27, 2020

First time using this company and would thoroughly recommend. The service was efficient and the blinds beautiful and good quality. Very pleased with my purchase.

Date of experience: October 27, 2020
GB
1 review
0 helpful votes
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Roller blinds
March 27, 2018

Quoted delivery times perfect. Roller blinds perfect. Measuring and ordering following their instructions very easy, all in all would not hesitate in recommending this company.

Date of experience: March 27, 2018
GB
1 review
0 helpful votes
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Excellent service.
October 24, 2017

Easy to order and the blinds are beautiful. Fitted very well in the recess. Received prompt and informative replies to my queries on previous occasions.

Date of experience: October 24, 2017
GB
1 review
0 helpful votes
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Using the easy to use website, managed to purchase not only the standard sized windows, we have a few awkward sized ones too. Great purchase and will be returning in the future.

Date of experience: July 31, 2017
GB
1 review
2 helpful votes
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Big UP for BtoGo
February 22, 2019

Can't say enough good things about BtoGo. Very professional, friendly and responsive to queries. Blinds arrived timeously, good quality and value for money

Date of experience: February 21, 2019
GB
1 review
0 helpful votes
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I ordered 1 vertical blind and 3 horizontal. All delivered quickly and well packaged. I am very pleased with these blinds which I felt were very reasonably priced.

Date of experience: July 31, 2017
Spain
1 review
0 helpful votes
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Satisfied customer
September 19, 2019

I ordered a blind from blinds2go got samples to choose right colour couldn't have been easier excellent quality at a fraction of the price of a company that came to our home. Thank you blinds 2 go

Date of experience: September 18, 2019
GB
1 review
0 helpful votes
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Excellent
August 14, 2017

Fantastic service yet again.
3rd set of blinds for us in our house - and abt 8th set in the whole family.
Cannot fault it from time of ordering through to speedy delivery.

Date of experience: August 12, 2017
GB
1 review
0 helpful votes
Follow Joanne R.
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We ordered a velux and 4 wooden blinds, all excellent quality, fitted perfectly! Very easy to fit! Would definitely order again and have recommended to family and friends!

Date of experience: February 27, 2019
GB
1 review
0 helpful votes
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Used blinds to go on other occasions they have always made my blinds to fit perfectly and in a extremely quick time
Also they have a easy to understand website I recommend them personally.

Date of experience: February 27, 2019
GB
1 review
0 helpful votes
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Good quality
April 19, 2018

Very pleased with my blinds, easy to order and quick delivery. Very good quality will order again. Good choice of fabrics to choose from. Price is very reasonable as well. Thanks.

Date of experience: April 19, 2018
GB
1 review
0 helpful votes
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Always brilliant service
November 10, 2020

Beautifully made blinds. I've ordered curtains, vertical blinds and Roman blinds from them s company. Always excellent price, quality and delivery service. Highly recommend.

Date of experience: November 10, 2020
GB
1 review
0 helpful votes
Follow Lynne J.
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Very satisfied with the 3 blinds I have purchased so far. I have had a Roman blind, a roller blind and a waterproof blind and all of them look really nice. Delivered in around a week. Will use again!

Date of experience: June 18, 2018

Overview

Blinds 2Go has a rating of 3.4 stars from 846 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blinds 2Go most frequently mention good quality, fitting instructions and second time. Blinds 2Go ranks 6th among Blinds sites.

service
36
value
35
shipping
35
returns
18
quality
32
+143