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Blinds.comReviews 2,799

4.6

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From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.


blinds.com
Founded in 2001
Houston, TX, United States
+113
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Blinds.com Reviews Summary

Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
720
quality
2,470
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Virginia
1 review
0 helpful votes
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Great quality and great price
December 29, 2021

Very easy to use and found what I was looking for with no problem. Prices are little cheaper than the box stores and you get exactly like you ordered it.

Date of experience: December 29, 2021
Florida
1 review
0 helpful votes
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Great Window Blinds
December 29, 2021

Thank you for my window blinds. My entire shopping experience was a pleasure! I would certainly recommend!

Date of experience: December 29, 2021
New York
1 review
0 helpful votes
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Odd Sized Windows
December 29, 2021

Our sunroom has two windows that are much wider and longer than normal windows so store bought blinds were out of the question. After shopping around, Blinds.com had the best prices for what we needed. The order was made quickly and shipped with full instructions for hanging. My sunroom looks freshly updated and the blinds are the perfect size and color.

Date of experience: December 29, 2021
Texas
2 reviews
0 helpful votes
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Great - was easy and I was able to select just what I wanted. Great options and service. Love our blinds.

Date of experience: December 29, 2021
Florida
1 review
0 helpful votes
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Fresh New Blinds
December 28, 2021

I couldn't have asked for a better experience with Blinds.com. Prior to ordering they graciously sent me samples so that I could get an idea of what kind of work best for my home.

Then they followed up with me to help me place my order in that time I wasn't ready but I did hang onto Clerison's information so at that time when I was ready I place the order with him and he had my order going very quickly. The quality of the blinds I received were very good. I did go with the Bali faux wood blind with 1.5 inch cloth tapes. They look splendid in the home and I am very pleased. I couldn't ask for more! I did manage to measure one window incorrectly and Blinds.com quickly help me order a replacement blind free of charge. You have just got to love this company!

This is who help me at Blinds.com and should get credit for this order - Clerison is very helpful.
Clerison Del Castillo | Design Consultant
Direct: *******958 | Email: *******@blinds.com

Date of experience: December 28, 2021
New Jersey
1 review
0 helpful votes
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Excellent
December 28, 2021

I am ordering more shades/blinds after I ordered a few the first time to see how they were. I was very impressed with the quality. The representative encouraged me to order the Northern Blinds by Bali for quality and he was correct. Very nice wood blinds. My biggest complaint is that measurements do not take the valance width (which is over an inch wider than the blind) into account and it really wasn't a big deal except for the bay window, because of the three sections and the outside ones are angled. After I cut down the center valance to allow the side valances to fit, it turned out gorgeous. I'll have to post this review again in an area where I can add the photo.

UPDATE: received and already installed my second set of wood blinds and Roman Shades. Really impressed with the quality and the ease of installation. I was even contacted about the second order to confirm the size of my Valance because they were worried it might not have been ordered correctly. Very impressed.

Date of experience: December 28, 2021
Idaho
2 reviews
0 helpful votes
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Practice makes perfect
December 28, 2021

I have ordered from blinds.com before and now feel like I know what to look for as I order. Products are good.

Date of experience: December 28, 2021
Hawaii
1 review
0 helpful votes
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Great product
December 28, 2021

The Blinds.com blinds are of high quality and come with outstanding customer service and satisfaction.

Date of experience: December 28, 2021
Iowa
2 reviews
0 helpful votes
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Well I was impressed
December 28, 2021

Great web site very easy to use. Shipment showed us almost 2 weeks early. Perfect fit and work great.

Date of experience: December 28, 2021
Texas
1 review
0 helpful votes
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Purchase large width blinds
December 28, 2021

The website provided easily entry to determine correct size and type of blind to order for my window. There was follow up after order was placed to keep me informed of progress while manufacturing the blind and shipment status.

Date of experience: December 28, 2021
Missouri
1 review
0 helpful votes
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Woven Wood Shades
December 28, 2021

I ordered some woven wooden shades to replace some old white plastic shades in a room with lots of windows. What a difference! I love the natural look and they allow in just enough light while blocking out the evening glare when the sun starts going down. They are beautiful and functional. I am very pleased. Also, my husband was happy that they were easy to install.

Date of experience: December 28, 2021
Washington
1 review
0 helpful votes
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Great value! Very nice quality blinds and shipped on time. The blinds are very nice except for the area behind the pull down bar where the metal tab left a small rough tear in the fabric.

Date of experience: December 27, 2021
Colorado
3 reviews
0 helpful votes
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Great customer service!
December 27, 2021

Easy website navigation, cords were short for the tall windows, I called and new cord was sent immediately, and at no charge!

Date of experience: December 27, 2021
Maryland
1 review
0 helpful votes
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Simple order system.
December 27, 2021

Simple and clear instructions to order. Price is reasonable for the products including shipping costs. Will order again.

Date of experience: December 27, 2021
Ohio
1 review
0 helpful votes
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Fit Exactly As Measured!
December 27, 2021

Fits perfectly and install is super easy. Just follow the measuring instructions online when you order, and then the instructions when the blind(s) arrive and you'll have a super easy experience. I definitely recommend measuring Top, Middle, Bottom, and then use the shortest width measurement for your order.

Date of experience: December 27, 2021
Tennessee
1 review
0 helpful votes
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Installation
December 27, 2021

Quick & easy install for our bedrooms. Excellent blackout blinds, a must for any bedroom, we would order again.

Date of experience: December 27, 2021
Colorado
1 review
0 helpful votes
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New cellular blinds. I love them!
December 27, 2021

Kevin from Customer Service was a huge help in answering my questions! Received them as I measured and ordered. They fit perfectly. Were easy to install (I did it all)! And they look terrific. All 22 windows!

Date of experience: December 27, 2021
Idaho
1 review
0 helpful votes
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They finally came
December 27, 2021

One set of blinds was mixed with smooth slats and wood grain. One set had pieces fall out of head rail, one set had cord not attached to bottom rail

Date of experience: December 27, 2021
Minnesota
1 review
0 helpful votes
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Good Review
December 27, 2021

You made it very easy. Once again, I ordered blinds from you and am very satisfied. You make it very simple to order on-line and the blinds look wonderful and fit perfectly.

Date of experience: December 27, 2021
Massachusetts
1 review
0 helpful votes
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Lovely Blinds
December 27, 2021

Found just what I wanted on the website, well made aluminum blinds and easy to install. I was surprised how economical it was, and they came quickly and were well packaged.

Date of experience: December 27, 2021